Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively.
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register / Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma / G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor / Managerial Experience- No supervisory / management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability / Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity / Affirmative Action employer
Hollister - Key Lead, Sunrise Mall
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. The Key Lead is responsible for ensuring all customers receive quality in-store experience. ...
Hollister Co. - Brand Representative, Sunrise Mall
NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Social To...
Hollister Co. - Brand Representative, Sunrise Mall
The Hollister associate is truly engaged. ...
Early Morning Stock Associate
The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandi...
Cashier - Cast Member
Cashiers are the frontline of guest service as they take orders, process payments, help with prizes and more. ...
GC Retail Sales Associate Store 467
As our Sales Associate, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. Able to develop knowledge and skills including product, store operations, ...
Retail Sales Associate
...
Crew Member
At our Wendy's, you are more than just an employee, you are our family.The things that you want- like fun people, quality food, a schedule that meets your needs, and a paycheck- DONE!.Our Founder, Dave Thomas, had 3 rules for everyone:.Make food better than anyone would expect from a fast-food resta...
Mobile Associate - Retail Sales
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. This role ...
Assistant Store Manager
We are looking for someone with specialty retail experience as an Assistant Store Manager in a leadership role. Our Assistant Team Leaders must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays. ...