Senior Supervisor In Training
Manager In Training
Boiling Point is a growing Taiwanese Hot Soup specialty restaurant with locations in the US, Canada, and China. At Boiling Point, we are a team that believes in "Honesty, Reliability, Integrity, and Care" as our core business model with a mission to bring great food to a wide audience.
We believe in ensuring that every customer receives the best quality food and the most authentic Taiwanese food dining experience possible.
We are looking to expand and are in need of candidates with a positive, motivated attitude that would love to grow with the company.
We would love for you to join us and be part of the Boiling Point family!
Purpose & Summary :
Responsible for assisting in daily operations of the restaurant including overseeing inventory and ordering of food and supplies and performance of employees / personnel.
Also responsible for making sure that all patrons are satisfied with their dining experience and handle issues as they arise during their shift.
Duties & Responsibilities :
- Ensure positive patron service in all areas
- Respond to complaints and taking action to turn unhappy patrons into returning patrons
- Provide direction to employees regarding operational and procedure issues
- Must make sure all employees are using sanitary practices for food handling, general cleanliness and maintaining the kitchen and dining areas
- Provide constructive feedback to employees about their work performance and report to the manager of any immediate employee issues
- Will report to the Manager about the restaurant during the Manager's absence
- Maintain personal health and sanitation standards
- Must be knowledgeable of all safety codes per BP's guidelines
- Ensure compliance with BP's code of ethics, integrity and conduct
Minimum Qualifications :
- 2 years of food retail experience in a fast paced environment, specifically as an assistant manager
- Friendly attitude with excellent customer service skills
- Able to multitask and work in a team environment
- Must be able to work flexible schedules
- Bilingual Chinese preferred, but not required
- High School Diploma preferred
- All candidates are subject to a background check and employment verification process
Physical demands :
- Ability to continuously stand or walk
- Ability to bend and lift occasionally
- Ability to lift up to 10 pounds occasionally
Work environment :
- Work will be conducted in a restaurant environment
- May encounter temperatures ranging from 32 degrees to 425 degrees around equipment in the kitchen if needed to enter that area
- May occasionally walk on slippery surfaces
- Noise level in the work environment is occasionally loud Benefits :
- 401(k)
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance*
- Life insurance
- Paid sick time
- Paid time off*
- full-time employee only
PI245839644
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