Inbound Customer Service Representatives

Job Description

Job Description

Join Our Team as an Inbound Customer Service Representative!

Nexeo HR is actively hiring Inbound Customer Service Representatives for long-term positions in Salt Lake City, UT. If you are passionate about helping others and can thrive in a fast-paced environment, we want to hear from you! Ideal candidates will have at least 1 year of customer service experience, exceptional organizational skills, and the ability to work well under pressure.

Perfect attendance is required to maintain the flow of service and ensure smooth operations.

This is an excellent opportunity for individuals who are seeking full-time positions with stable hours and career growth potential.

Positions start next week! Apply now!

Responsibilities

• Respond to inbound customer inquiries via phone, resolving product and equipment-related issues efficiently.
• Answer calls to answer questions regarding products and equipment.
• Address customer concerns through effective problem-solving techniques.
• Provide excellent customer service and gather necessary information.
• Maintain accurate records of customer interactions and inquiries for tracking and follow-up purposes.
• Communicate clearly and professionally to ensure customer satisfaction with each interaction.

Qualifications

• 1+ year of inbound customer service experience (call center experience preferred).
• Strong verbal communication skills and the ability to problem-solve in real time.
• Proficiency in using computers, including web-based software, and able to learn new systems quickly.
• Ability to use a ten-key pad and handle a multi-line telephone system efficiently.
• Perfect attendance is a must, with a sense of urgency in responding to customer needs.
• Typing speed of 25 WPM or higher.

$15.50 - $16.25 Per Hour

Schedule

We have two full-time day shifts available :

• Weekend Day Shift : Friday - Monday 8 : 00 am - 6 : 30 pm
• Weekday Day Shift : Tuesday - Saturday 8 : 00 am - 4 : 30 pm

Nexeo Benefits

• Medical, Dental, Vision, Limited Life, Short-Term Disability.
• Refer a Friend Bonus Other Financial Incentives (Bonuses).
• Weekly Pay Direct Deposit Rapid Pay Card.
• Employee of the Month.
• Hassle-Free Job Search : A Nexeo Recruiter is always available to assist you.

Questions?

Stop by, call, or text our office today!

With 100+ jobs available, we're sure to find a job for you.

1745 W 7800 S, West Jordan, UT 84088

P) (801) 305-1300

Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics.

In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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