Application Support

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Acting as a Business Intelligence (BI) technology subject matter expert, supporting requirements gathering for both small and major change initiatives. Providing ongoing Business As Usual (BAU) support, diagnosing and resolving user-reported issues and inquiries promptly, correctly, and professionally across EMEA, Americas, and Asia & Tokyo; Performing problem-solving to resolve BAU issues; and Fostering a dynamic, delivery-driven culture responsive to business demands. Developing, testing, implementing financial software, database changes, GUIs, reports, and dashboards, particularly for P&L calculation in the broker-dealer domain; Coding in SQL, MDX (including writing complex SSAS queries), PowerShell, Control-M, and C#; Developing dashboards using Power BI; and Providing technical leadership for a team of support technologists (including contractors and offshore staff) responsible for Business As Usual (BAU) support and change development. Managing the support, enhancement, maintenance, and stability of data warehousing and Business Intelligence (BI) platforms supporting daily reporting across supported entities; Ensuring platform architecture safeguards 24 / 6 business continuity; Validating target architecture proposals; and Participating in annual Disaster Recovery and Fire-drill scenarios for affected systems as required. Ensuring systems meet agreed service standards, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs); Recording and tracking reporting SLAs; and Ensuring adherence to Technology, Security, Data Confidentiality, and other relevant internal / external policies (including MUFG group policies). Supporting the delivery of business-sponsored project programs and change initiatives; Prioritizing user enhancement requests; Managing and understanding project scope; Liaising effectively with project team members at all levels (Program / Project Managers, Business Users, Senior Management, Technology Teams, Analysts, Developers, Testers); Actively participating in project working groups; and Approving and supervising the transition of changes into the production environment. Building strong relationships and collaborating effectively with internal / external stakeholders, business users, project teams, other technology teams, and senior management; Working with other technology teams supporting the same user base to resolve issues; Partnering with relevant teams in providing reporting services; and Participating in MUFG group-wide activities to promote the Business Intelligence (BI) platform's use, understand industry best practices, influence change, and promote technical credibility. Maintaining and enhancing the BAU Confluence knowledge base pages. Serving as technical lead for the Application Support Team.

Education : Bachelor's degree in Computer Science, Information Systems, Mathematics, or a related (or foreign equivalent degree).

Experience : 3 years of experience in the broker-dealer domain within the financial services industry supporting multi-terabyte systems for credit risk, market risk, and P&L finance reporting; developing financial software, risk models, and P&L models utilizing T-SQL, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), and SQL Server Analysis Services (SSAS), including writing MDX queries; coding in C#, Powershell, and using Control-M; performing P&L and risk measure calculations and reporting; developing dashboards using Power BI; performing SQL performance tuning (optimizing query execution plans, indexing strategies, and database design) using tools : SQL Server Profiler & Database Engine Tuning Advisor (DTA); with financial products (repos, SBL, bonds, treasuries, equities, secondary loan trading, and derivatives; and 2 years of experience as technical lead.

Other : Required to work nights & weekends as necessary for production releases, disaster recovery testing, and month-end closures.

Other : Position requires employment in-office 4 days per week and remotely 1 day per week.

Wage : $109,491 to $148,000 U.S. dollars per year

Employer : MUFG Securities Americas, Inc.

Location : New York, NY 10020

Reference internal requisition# 10073293-WD

We are committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our people and our business; Equal Opportunity Employer : Minority / Female / Disability / Veteran.

LI-DNI

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

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