Mental Health Case Manager

Job Description

Job Description

Summary

Under the supervision of the Program Head and / or Program Coordinator the Case Manager is responsible for but not limited to planning, facilitating, implementing, and coordinating mental health / case management to chronically mentally ill adults with history of non-compliance with treatment including substance abuse, homelessness, and / or incarceration.

Essential Functions

• Provides mental health, case management (housing / benefits assistance / vocational / socialization & recreation), substance use services and other community resources, providing linkage, and referrals to ensure continuous system of care.
• Assisting with vocational, housing, self-help and peer support services, money management.
• Coordinates services with various public and private community health, mental health, and social service agencies in treatment of clients.
• Outreach and engagement.
• Reports program activities and development, crises, and any other pertinent information to appropriate chain of command.
• Transport client(s) to connect with necessary community resources.
• Establish and maintain a therapeutic relationship with client and family members.
• Participation in the treatment recommendations.
• Provide daily / weekly contact with client to ensure continuous system of care.
• Participate, coordinate, and implement cooperative arrangements and / or team conferences with various inter-disciplinary team members in the development and implementation of client’s treatment plan and aftercare plan (including Client Care Committee meeting).
• Maintain and submit billing records in a timely manner.
• Maintain and update client’s files and documentation in accordance with DMH guidelines.
• Maintain productivity rate as required.
• Perform other tasks and responsibilities as assigned by the Program Head and / or Program Coordinator.
• Regular attendance required

Secondary Functions

• Provide consultation to agencies and constituents of the community as appropriate.
• Other duties as needed

Minimum Qualifications

• Bachelor’s degree in Psychology / Social Work of related field Or minimum of 2 years experience working with the mentally ill population.
• Spanish speaking preferred
• Verification of Employment Eligibility and background check.
• Have reliable transportation, valid Driver License, and proof of automobile insurance coverage.
• Basic Computer software programs (e.g. Word processing, spreadsheet, and internet).
• Good writing and communication skills are necessary, strong interpersonal and social skills and time management skills necessary
• Ability to work both independently and as a member of a team.

Non-Essential Qualifications

• Knowledge of community resources
• Overtime, holiday, or weekend work maybe required
• Preferred one year of direct service experience in a hospital or mental health setting which has an interdisciplinary team approach.
• Strong personality to deal with chronically mentally ill client.

Supervisory Responsibilities : N / A

Environmental Conditions

The incumbent may be exposed to weather conditions and noise level prevalent at the time, unfavorable driving / parking conditions, and aggressive clients.

Physical Requirements

Typically spends time sitting, standing, walking, driving, carrying (max. 20 lbs or less), listening, speaking.

Mental Requirements

The incumbent must be able to handle any / all of the following : constant distractions, interruptions, uncontrollable changes in priorities / work schedules;

be able to process information, think, and conceptualize.

Post date : 03 / 01 / 2024 End Date : until position is filled