Director of Quality and Risk Management (RN)

The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community.

Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management.

Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State / Provincial law, to promote the health and wellness of the resident population.

Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP) / Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes.

Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents.

Serves as the CLIA Director as applicable for the community and according to the federal and state / provincial requirements.

Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care.

Collaborates with Sales partners to determine community capability and assess potential residents’ appropriateness for move-in.

Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State / Provincial law, to promote the health and wellness of the resident population.

Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews.

Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care.

Quality Assurance and Regulatory Compliance :

Tracks, trends, and reports clinical quality data to identify risk.< / Participates actively as a member of the community Quality Assurance and Performance Improvement committee.

Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes.

Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement.

Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA / British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements.

Serves as the ICC and CLIA Director as applicable for the community.

Manages the department budget to include labor / labour and other expenses and understands it’s impact on the community’s bottom line.

Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls.

Partners with the Regional Director of Resident Care and / or Executive Director in the delivery and participation in Sunrise University training and self-study programs.

Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community.

Holds clinical team accountable, corrects actions when necessary, and documents.< / Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director.

Keeps abreast of professional developments in the field by reading and attending conferences and training sessions.< / Maintains compliance in assigned required training and all training required by state / province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.

Graduate of an accredited college or school of nursing with a current state / provincial license as a professional Registered Nurse (RN).

Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred.

Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision.

Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state / provincial and board of nursing requirements.

Experience in tracking, trending, and analysis of clinical performance data preferred.< / Experience in quality and clinical process improvement and risk assessment preferred.

Experience in staff development, training, and / or clinical education preferred.< / Proven ability to handle multiple priorities, organize efficiently, and manage time effectively.

Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications.