Documentation Specialist

Job Description

Job Description

Overall Function / Job Summary :

The Documentation Specialist is responsible for creating and maintaining technical and business documentation, training, and communication materials for internal and external use.

Duties and Responsibilities :

o Develop and write technical information online or in print.

o Produce a significant portion of complex documentation that complies with plan requirements.

o Develop complex user scenarios that demonstrate the use of product.

o Conduct careful analysis to design and write the documentation associated with the project.

o Document photos and layouts of the job site for customers' approval.

o Communicate with project managers, engineers, site personnel, customers on related projects.

o Support development of standardized documents and templates.

o Create plans to ensure system compliance, including writing and editing of documentation.

o Strict attention to detail; adherence to rigid guidelines and processes; ability to validate, update and maintain accurate records.

o Maintain (check-in, check-out) the project library hard copy and electronic copy.

o Ensure Master Documents Lists for all libraries are maintained and current.

o Maintain knowledge of AutoCAD; ability to read and edit drawings; create plot files for client end documentation.

o Maintain knowledge of Photoshop to update / maintain network design / cabling documentation.

o Manage data on server; accurately compile files to designated location.

o Complete final documentation binders in bulk for customers; include the process of printing docs, insertion of documents and labeling tabs.

Requirements and Qualifications :

o Associate’s degree or equivalent work experience

o Work-related experience is preferred; however, new graduates are welcome to apply

o Demonstrate knowledge of AutoCAD, Microsoft Visio, Microsoft Office, and Photoshop; or must have the ability to quickly acquire knowledge of the software.

o Excellent written and verbal communication, analytical and problem-solving skills.

o Excellent time management and organization skills.

o Ability to handle multiple tasks simultaneously and to adjust to changing priorities.

o Capable of working independently with limited supervision.

o High level of attention to detail.

o Ability to operate a variety of high-speed digital printing production and office equipment.

Physical Requirements :

o Able to lift up to 40 lbs.

o Sitting, standing, & some walking.

o Able to sit for long periods of time.

o Able to work on a computer for up to 8 hours a day.

Travel :

As required, where you will be required to represent WGC. This is still subject to change at executive management discretion as needed of this position.

Reporting Structure :

Documentation Specialist will report directly to the Documentation Supervisor.

Additional Notes :

o All Waveguide employees are required to maintain a TWIC (Transportation Workers Identification Credential) card at their own expense.

This is not required prior to employment.)

o Prospective employees and employees of Waveguide are subject to background checks and drug screenings.

o Waveguide is veteran-friendly.

o Waveguide is an equal opportunity employer.

Company Description

WGC offers global, managed I.T. solutions specializing in Cruise / Maritime, Offshore, Government, and Commercial Businesses.

From a full range of comprehensive infrastructure solutions to the integration of world-class technologies, we provide engineers, project managers, technicians, certified materials, full logistics, and industry-leading documentation.

Company Description

WGC offers global, managed I.T. solutions specializing in Cruise / Maritime, Offshore, Government, and Commercial Businesses.

From a full range of comprehensive infrastructure solutions to the integration of world-class technologies, we provide engineers, project managers, technicians, certified materials, full logistics, and industry-leading documentation.