Senior Program Manager
The Buy with Prime team is at the forefront of revolutionizing the way people shop, empowering entrepreneurs and merchants worldwide to reach customers through every imaginable channel.
Our vision is to extend the benefits of Prime shopping, including fast, free shipping, seamless checkout experiences, and hassle-free returns, to merchants' own online stores.
This exciting initiative builds upon Amazon's long-standing mission of empowering small and medium-sized businesses with opportunities for growth.
As a Program Manager III on the MCF team, you will play a pivotal role in shaping the mechanisms that facilitate rebates and reimbursements to merchants.
Your responsibilities will include creating automation and proactive processes to streamline operations, identifying and designing self-service workflows to enhance merchant experience, and defining processes to accurately calculate reimbursement amounts.
Collaborating closely with the product team, you will contribute to building the right features that enable the successful implementation and scaling of Buy with Prime.
Key job responsibilities
- Develop and implement robust mechanisms for delivering rebates and reimbursements to merchants participating in the Buy with Prime program.
- Identify opportunities for automation and proactive processes to enhance operational efficiency and scalability.
- Design and implement self-service workflows to empower merchants with greater control and transparency over their Buy with Prime experience.
- Define and refine processes to accurately derive the appropriate reimbursement amounts based on various factors and criteria.
- Work closely with the product team to identify and prioritize features that support the successful rollout and growth of Buy with Prime.
About the team
Buy with Prime is helping people reimagine the way they shop .wherever they do! Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine.
Buy with Prime is a new way to extend Prime shopping benefits including fast, free shipping, a seamless checkout experience, and free returns to merchants’ own online stores, ultimately increasing selection for Prime members.
For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business whether on Amazon or beyond.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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