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Licensed Customer Service Agent

VirtualVocations
Olympia, Washington, United States
Full-time

A company is looking for a Licensed Customer Service Agent, Agency Experience.Key ResponsibilitiesInteract with policyholders to resolve issues and answer questionsAssist with policy creation and updates while working with multiple carrier systemsSupport Non-Licensed CSR Team and handle customer escalationsRequired QualificationsActive Property & Casualty Insurance LicenseExperience in a call center or high incoming call volume environment is a plusExperience working in a multi-carrier environment is a plusStrong technical abilityFlexibility and coachability

4 hours ago
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