Disability Case Manager

Internal Number : 3330

Special Instructions to Applicants

Please submit cover letter and resume. This is a two year contract position with the possibility of renewal. Total contract duration will not exceed 4 years.

Department Summary

This position will work in two departments. Case Management Services (CMS) both prevents risk and promotes students' well-being at UCLA by providing support for those who are in distress or are causing distress among the community.

Students of concern are referred to Case Managers and are empowered to address their needs through receiving guidance on policies and procedures and linkage to campus resources.

Case Managers elevate students at risk for harming themselves or others to appropriate emergency responders and assist with follow up support as needed once the emergency is resolved.

Case Managers serve on and support the work of the Consultation and Response Team, which is UCLA's student behavioral intervention team.

The Center for Accessible Education (CAE) facilitates academic, housing, dining, parking, and transportation accommodations designed to promote equal educational access for UCLA students with qualifying disabilities and provides services and programs for the population of approximately 48,000 UCLA undergraduate and graduate students.

The CAE also supports the mission of Student Affairs to contribute to the teaching, research and public services purposes of the University.

It is a central student service unit within Student Affairs and is the sole UCLA department authorized to determine student eligibility for disability accommodations and services.

In its broadest terms, the CAE is responsible for the administration of UCLA's commitment to ensuring equal access and participation for students with qualifying disabilities.

In carrying out this broad charge, the CAE, in its role as a service provider, values, respects, and encourages the independence of the students that it serves.

At the heart of its mission and charge, the CAE works to ensure that students with disabilities are supported and integrated into the academic and co-curricular activities at UCLA.

Position Summary

Under the direction of both the Office of Case Management and the Center for Accessible Education (CAE), the Disability Case Manager is responsible for developing, implementing, and managing a case management system to coordinate, facilitate, and monitor programs and services for undergraduate and graduate students experiencing distress.

They will primarily work with CAE to assist students with disability related accommodations and services as needed. The Case Manager will interact with faculty members to support students with their disability and personal needs.

The Disability Case Manager requires knowledge of issues faced by students with a range of permanent and temporary disabilities.

Additionally, the Disability Case Manager will coordinate with the Office of the Dean of Students, Counseling and Psychological Services, Residential Life, UCPD, Athletics, Academic Counseling and other administrators as appropriate to address the needs of students who have problems in areas that may include academics, health-related, psychological, economic, discipline, family relationships, social adjustment, and gender-based violence, through assessments, consultations, interventions, referrals, and follow-up services.

They will collaborate with UCLA Consultation and Response Team to support and assist distressed students. They support diverse students in pursuing avenues of healing and justice by providing crisis intervention, emergency assistance, campus presentations and trainings, consultations regarding resource and referral to campus departments and community agencies.

The Disability Case Manager supports both offices with training and outreach initiatives as needed along with other duties as assigned.

Salary & Compensation

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

Salary offers at the top of the range are not common. Visit to discover benefits that start on day one, and to calculate the total compensation value with benefits.

Qualifications

Professional experience in post-secondary settings with students who have disabilities and working knowledge of support services and accommodation methods.

Concentrated experience working with distres (Required)

• Demonstrated ability to deal effectively with crisis situations under conditions of limited supervision, high demands, and rapidly changing circumstances. (Required)
• Working knowledge of the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, and Assembly Bill 746. (Required)
• Knowledge and ability to provide counseling on disability management and compensatory strategies for undergraduate and graduate students with disabilities. (Required)
• Outstanding organizational skills, including ability to set priorities which accurately reflect the relative importance of job responsibilities and carry out multiple assignments in a timely fashion when there are changing workloads, competing requirements and deadlines, and heavy workloads. (Required)
• Ability to maintain equanimity, sensitivity, and judgment in the face of resistance, indifference or hostility during conflict or confrontations. (Required)
• Ability to work collaboratively with individuals, departments and organizations on and off campus. (Required)
• Strong listening, verbal, written, and interpersonal communication skills. Skill in speaking clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information to individuals at various organizational levels. (Required)
• Interpersonal skills to interact sensitively with students (with various disabilities and from diverse backgrounds) and with campus colleagues, governmental officials and community representatives. (Required)
• Demonstrated ability to establish and maintain cooperative working relationships with other staff members, subordinates and management. (Required)
• Working knowledge of UC Guidelines and Practices, and University Policy as they pertain to students with disabilities. (Preferred)
• Working knowledge of adaptive computer technology and specialized software. (Required)
• Ability to take thoughtful action where answers to a problem are not readily available. (Required)

Education, Licenses, Certifications & Personal Affiliations

Master's Degree Advanced degree from an accredited institution in Law, Psychology, Education, Counseling, Social Work, or a related field. (Required)

Special Conditions for Employment

• Background Check : Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check : A Live Scan background check must be completed prior to the start of employment.
• CANRA : The position is designated as a mandatory reporter under . The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

Schedule

8 : 00 am - 5 : 00 pm

Union / Policy Covered

99-Policy Covered

Complete Position Description