Operations Manager (Highways)
Location : Andover
Role Overview-
The Operations Manager will assist the Business Director in overseeing the operational delivery of maintenance, construction, and improvement projects for Highways.
Key Responsibilities-
- Develop and lead a team to ensure the safe delivery of highway services and construction projects.
- Maintain day-to-day contact with client teams to develop services and ensure contract performance requirements are met.
- Oversee the commercial performance of the programme, maximizing returns for Milestone.
- Hold P&L responsibility, accurately forecasting programme and financial outcomes.
- Develop and implement a procurement strategy for safe and timely project delivery.
- Commit to Health & Safety, Quality, and Environmental Policies, minimizing the carbon output of projects.
Requirements-
- Proven track record in leading highway-related services and construction projects.
- Technical knowledge of NEC contracts.
- Certifications such as SMSTS, IOSHH, or similar.
- Familiarity with safety, company procedures, legislation, and practice.
- Knowledge of Quality Management (ISO 9001) and Environmental Management.
- Strong commercial knowledge and understanding.
- Competent and recognized leadership skills.
- Excellent communication skills.
- Relevant qualification (Degree / HNC) or equivalent experience.
Measures-
- Strong people and client management skills with P&L responsibility experience.
- Ability to deliver complex projects through effective teamwork and supplier management.
- Commercial knowledge and negotiation skills with suppliers.
- High level of emotional and social intelligence.
- Innovation in project delivery.
- Demonstrable budget and cost management skills.
- Understanding of financial and contract payment mechanisms.
- Computer literacy with basic MS packages.
- Ability to work under pressure and meet tight deadlines.
- Flexibility in managing and prioritizing workload.
Benefits-
- 28 days annual leave plus bank holidays
- Company car or car allowance plus fuel / charge card / Green travel allowance
- Generous pension scheme
- Private healthcare
- Life assurance
- Holiday purchase scheme
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