Director Customer Success Manager
A company is looking for a Director, Customer Success.Key Responsibilities : Lead and scale the Customer Success Management functionBuild strong internal partnerships with cross-functional teamsDrive successful solution adoption and customer value goalsRequired Qualifications : 10+ years of experience, with 5+ years leading a Customer Success Management function in an enterprise B2B SaaS environmentExperience scaling Customer Success engagement activitiesPrior revenue and / or P&L responsibility for a large book of software maintenance or renewal businessKnowledge and experience with Customer Success Management tools and processesConsistent record of achievement of quota and KPIs
Customer Success Manager CoCounsel Legal Aid Program
A company is looking for a Customer Success Manager for their CoCounsel Legal Aid Program. ...
Customer Success Manager - Regulatory
Customer Success Manager - Regulatory. Manage customers with regulatory requirements, ensuring Project Canary delivers timely and complete information, easing the burden of these requirements for our customers. Manage time efficiently and align and engage required Customer and Project Canary teams t...
Account Manager Customer Success
Key Responsibilities:Understand all facets of the company's suite of website and marketing products and servicesPerform monthly reporting calls with clientsManage assigned accounts with a focus on revenue growth and retention while providing exceptional customer serviceRequired Qualifications:2+ yea...
Customer Success Manager
Customer Success Manager - Cyber Security/SaaS. An industry leader in reliable, scalable, and user-friendly data protection solutions business seeks an ambitious & driven Customer Success Manager to join their team. Experienced in a customer success or commercial account management role at a technol...
Senior Customer Success Manager
A company is looking for a Senior Customer Success Manager. Key Responsibilities:Engage with customers on escalated tickets to ensure satisfactory resolution and high-level supportAnalyze customer issues to identify trends and develop effective solutionsDevelop internal documentation, conduct traini...
Customer Success Manager
You will work alongside an elite team of Customer Success Managers that succeeds through collaboration, grit, and constant improvement. Informed and organized, the Customer Success team works to drive maximum value between all Checkr and Customer relationships. Collaborate with Account Management to...
Customer Success Manager, Embedded
Were looking for an ambitious Customer Success Manager that is experienced at providing guidance on business strategy, designing technical solutions, and establishing successful adoption plans. Workatos Embedded Business Unit, you will be responsible for guiding customers along their journey to ensu...
Customer Success Manager
Partner cross-functionally with support, professional services, and sales and marketing departments to create customer success that drives positive customer satisfaction and account growth. Ensure customer satisfaction: addressing technical demands and acting as sales liaison, and including partners...
Principal Customer Success Manager
Customer Success Managers (CSMs) at Klaviyo are a critical part of the success of our customers. Create prescriptive and customized customer success plans based on customer's goals & challenges, holding customers accountable to driving action, and reporting impact to all levels within the custom...
Mid Market Customer Success Manager
As a Customer Success Manager (CSM), you will drive revenue growth and maximize customer lifetime value. Success Planning: Hold regular calls with customers to help them strategize best how to use the product(s) to achieve their goals, answer questions relating to the product and keep customers info...