Leasing Representative (Bilingual English/Spanish)

Job Description

Job Description

Hirschfeld Properties currently owns and manages a portfolio of premier apartment communities in central Maryland. Hirschfeld is seeking a skilled Bilingual Leasing Representative to join our dynamic team.

As a leading property management company, we are committed to providing exceptional service to our residents and maintaining the highest standards for our properties.

RESPONSIBILITIES :

• Develop and implement leasing strategies to attract prospective tenants.
• Utilize various marketing channels such as online platforms, signage, and advertisements to promote available units.
• Maintain and ensure to meet all key performance indicators as assigned or designated by the Management Team.
• Conduct property tours for prospective tenants, showcasing available units and amenities.
• Provide detailed information about the property, lease terms, and community features.
• Address any questions or comments raised by potential tenants during property tours.
• Assist prospective tenants with the leasing process, including completing rental applications and credit checks.
• Negotiate lease terms, prepare and review lease agreements with tenants, ensuring accuracy and compliance with legal requirements.
• Maintain positive relationships with current tenants and address any concerns or issues in a timely manner
• Stay up to date on market trends, rental rates, and competitor offerings in the surrounding areas.
• Provide recommendations to management based on market insights
• Ensure all move-in apartments are inspected prior to moving in. Walk the apartment with the resident at or before move-in and complete the move-in condition inventory form.
• Assist in resident retention program, resident appreciation days and special functions as requested.
• Understand the Customer Satisfaction Program for both residents and prospects and assist the team in achieving customer satisfaction score goals.
• Performs other related duties as assigned

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma / GED required
• 2-3 years' experience in leasing and multifamily property management
• Excellent communication and closing skills
• Thorough knowledge of leasing processes and best practices.
• Strong understanding of property management concepts, protocols, and challenges
• Experience with relevant marketing and industry software applications : Adobe Suite, Social Media platforms, RESMAN / CRM experience preferred
• Proficient with Microsoft Office Suite or related software
• Weekend work is required.
• Valid Driver's License
• Bilingual (English / Spanish) is a plus

BENEFITS PACKAGE :

• Medical, Dental, and Vision benefits available to you and your family after 30 days of full-time employment
• Employee Assistance Program (EAP) available upon hire date
• Employee Rental Discount - 20% off monthly rent
• 2 weeks paid vacation, 40 hours of sick leave, two floating holidays, and nine paid holidays
• 401(k) plan with employer match after completing your first year of employment
• Employee Referral Program

Hirschfeld Management, Inc. & Hirschfeld Properties LLC are an Equal Opportunity Employer.

Company Description

Hirschfeld Properties LLC is a fully diversified real estate developer engaged in the acquisition, development, leasing, management, and ownership of multifamily residential communities throughout the United States.

The firm has been in business for over 60 years and has an unparalleled reputation for excellence and integrity that continues to grow with the company’s expanding activity.

Hirschfeld Properties’ primary focus is the acquisition, development and management of multifamily communities. The firm currently owns 3000 units and has increased all major performance metrics for its portfolio, including occupancy and net operating income, every year for the past ten years.

Hirschfeld has a proprietary leasing and marketing program that results in industry-leading performance, including average turnover of 35% versus an industry average of 45%.

The company has a recognized brand name in each of the markets it operates, demonstrated by the fact that a top source of leasing traffic throughout its existing portfolio is resident referrals.

Across its portfolio, Hirschfeld has seen significant occupancy increases, lower tenant turnover, consistently reduced or tightly controlled operating expenses and rent growth that has outpaced the competition.

Company Description

Hirschfeld Properties LLC is a fully diversified real estate developer engaged in the acquisition, development, leasing, management, and ownership of multifamily residential communities throughout the United States.

The firm has been in business for over 60 years and has an unparalleled reputation for excellence and integrity that continues to grow with the company’s expanding activity.

r n r nHirschfeld Properties’ primary focus is the acquisition, development and management of multifamily communities. The firm currently owns 3000 units and has increased all major performance metrics for its portfolio, including occupancy and net operating income, every year for the past ten years.

Hirschfeld has a proprietary leasing and marketing program that results in industry-leading performance, including average turnover of 35% versus an industry average of 45%.

The company has a recognized brand name in each of the markets it operates, demonstrated by the fact that a top source of leasing traffic throughout its existing portfolio is resident referrals.

Across its portfolio, Hirschfeld has seen significant occupancy increases, lower tenant turnover, consistently reduced or tightly controlled operating expenses and rent growth that has outpaced the competition.