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O M Dispatcher

VirtualVocations
Garland, Texas, United States
Full-time

A company is looking for an Operations & Maintenance (O&M) Dispatcher to optimize resources and resolve customer issues efficiently.

Key ResponsibilitiesSchedule service appointments and dispatch service tickets to techniciansMonitor and adjust technician schedules in real time to optimize efficiencyHandle documentation and update customer account records accuratelyRequired QualificationsMinimum 1+ years of experience in customer service or the solar industryExperience in de-escalating situations with dissatisfied customersAbility to meet deadlines and work effectively in a fast-paced environmentIntermediate digital literacy, including proficiency with Google programsTyping speed of at least 45 words per minute

15 days ago
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