Mail Clerk

Job Description :

Pay Range $15hr - $20hr

Responsibilities :

• The following represents the core duties to be performed by this position, the list is not meant to be all-inclusive or restrict assignment of other duties.
• Greets guests and interacts with office personnel and visitors in a professional and positive manner.
• The highest commitment to customer service, development, and satisfaction is a key component of this role.
• Must be able to carry out written, oral, and diagrammatic instructions.
• Adhere to all safety protocols and procedures.
• Maintain a safe, clean, and professional office services work area, ensuring the space extends a welcoming and climate.
• Receive all inbound mail; sort, record packages and distribute mail to appropriate floors, departments, and individuals.
• Correct and forward misdirected mail, as needed.
• Timely manage all outgoing mail; collect, prepare, document tracking details and ship.
• Monitoring mailroom email and Teams accounts; respond timely to associates inquiries.
• Support the receptionist(s) in ensuring the support needs of the Rosemont campus are effectively addressed in an efficient and effective manner.
• Assist with special assignments and general administrative duties as assigned; to include but not limited to sorting, alphabetizing, decollating, stuffing, inserting, etc.
• The Office Services Clerk is individually responsible for supporting the organization while reflecting a professional image.
• This role will perform a variety of tasks and help facilitate an efficient mail delivery within the Rosemont Corporate Office.
• The position requires strong organization, interpersonal, time management skills and the ability to work independently as well as working effectively with others.

Work Environment :

Inside office : The associate in this role is expected to perform assigned. responsibilities in an office-based environment.

Qualification :

• Postage meter machines experience.
• Client machine experience.
• Preferred experience using shipping software required by common shipping carriers.
• One to three years’ experience in mailroom, office services or other relevant fields required.
• Strong communication (written and oral) and customer service skills.
• Must have customer service skills, and be able to maintain a consistent, professional level of service.
• Ability to manage multiple tasks simultaneously, prioritize and meet deadlines under pressure.
• Well-organized, with sharp attention to detail.
• Ability to effectively address concerns and problem solve while also maintaining adherence to standards.
• Knowledge of Microsoft Office and basic computer and Internet skills.
• Standing for long periods of time; significant walking, pushing, picking and packaging items is.
• Due to the nature of the job the candidate should be able to lift 50 pounds with assistance.

Education :

• High School Diploma or equivalent.
30+ days ago