Solutions Engineering ManagerVirtualVocations • Knoxville, Tennessee, United States
Solutions Engineering Manager
VirtualVocations • Knoxville, Tennessee, United States
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A company is looking for a Solutions Engineering Manager to lead their Post-Sales Solutions Engineering team.
Key Responsibilities
Maintain and grow a high-performing post-sales technical solutions team
Demonstrate measurable business impact by tying post-sales technical outcomes to merchant retention and platform adoption metrics
Drive internal and external collaboration to surface merchant needs and create repeatable technical solutions
Required Qualifications
Experience in a merchant / client facing role delivering technical solutions / projects
Proven experience leading post-sales or solutions engineering teams in a SaaS or eCommerce technology environment
Strong technical fluency in the Shopify ecosystem, including APIs and integration architectures
A track record of partnering cross-functionally with Product, Engineering, and Customer Success
Experience developing repeatable playbooks or frameworks that scale technical delivery
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Engineering Manager • Knoxville, Tennessee, United States
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