RyderSenior Claims Representative - REMOTE
Richmond, VA, 23274, USA
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Summary
The Senior Claims Representative handles complex and mid-to-high exposure bodily injury and property damage claims under Ryder's self-administered liability program.
This position investigates and adjusts claims, as well as directs defense counsel, independent adjusters, experts, and other vendors in the claims-handling processes.
Essential Functions
Investigates and adjusts claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes.
Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdiction.
Alerts the Claims Manager to changes and proposed changes in laws that could impact Ryder s Liability program.
Assists Claims Manager in the identification of exposures and recommends solutions.
On-going interaction with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants.
Interacts with Law Department on significant cases, and updates field operations personnel on claims status.
Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments
Completes detailed and quality internal reports
Routinely interacts with primary and excess insurance carriers, and re-insurers on file meeting reporting thresholds.
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Demonstrated ability to handle mid to high exposure claims
Ability to build strong customer relationships
Strong commitment to the principles of customer focus
Effective interpersonal skills
Strong verbal and written communication skills
Comprehensive understanding of all relevant laws and regulations as well as related medical and legal terminology
Requires strong claim technical skills
Superior negotiation skills and ability to deal effectively with claimants and plaintiff attorneys
Qualifications
Bachelor's degree required in a related field
Five (5) years or more experience in Casualty Claims required
Adjuster License(s) are a plus
DOT Regulated
Applicants from Colorado, Connecticut and Washington State :
Salary is determined based on internal equity; internal salary ranges; market
data / ranges; applicant’s skills; prior relevant experience; certain degrees or
certifications, etc.
The salary for this position ranges from $75K to $80K
Ryder offers comprehensive health and welfare benefits, to include medical,
prescription, dental, vision, life insurance and disability insurance options, as well as
paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan
Job Category : Risk Management
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