Customer Experience Specialist (Retail Associate)

Diventures
Vienna, VA, United States
Full-time

Customer Experience Specialist Role ProfileAt Diventures, we use our passion and the power of water to impact lives, change the world, and have fun doing it! The Customer Experience Specialist contributes to our mission by creating positive experiences for our customers, sharing product knowledge, providing gear and class recommendations, and facilitating sales in the store.

The Customer Experience Specialist works with friendliness, professionalism, and integrity to understand each customer's unique needs and aspirations, ranging from learning how to swim, advancing their scuba skills, getting the latest dive equipment, or going on a bucket-list dive trip.

By proactively engaging customers in-person, on the phone, and through email, the Customer Experience Specialist builds lasting relationships with customers and offers them continued opportunities to enjoy the water.

The Customer Experience Specialist must be confident presenting information in a one-on-one or small group setting to our customers.

The Customer Experience Specialist also helps us maintain a welcoming, clean, and organized store, with an exceptional visual presentation of products, ensuring the customer's first and lasting impressions are exceptional.

Key Attributes of the Successful Diventures Customer Relationship SpecialistCustomer-FirstConfident in SalesTakes InitiativeEngagingFriendlyCourteousFunClear CommunicatorProfessional PresenterDisplays Urgency for the CustomerEmpatheticAttention to DetailProblem SolverWe're looking for someone who wants to be an expert in course and equipment sales and will apply their knowledge and experience to every customer interaction.

You will work alongside your store team to hit monthly sales targets.We help our employees experience all the fun and adventure the water has to offer with special pricing on swim lessons, scuba classes, and dive gear.

If you are passionate about the water and confident in making sales with customers, we want to hear from you.For more information, or to apply now, you must go to the website below.

Please DO NOT email your resume to us as we only accept applications through our website.https : / / diventures.applicantlist.

com / jobs / 1122572-166064.html

4 days ago
Related jobs
Promoted
FedEx Office and Print Services
Falls Church, Virginia

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. Provides an outstanding customer service experience by using consultative skills to anticipate customer ...

Diventures
Vienna, Virginia

Customer Experience Specialist Role ProfileAt Diventures, we use our passion and the power of water to impact lives, change the world, and have fun doing it! The Customer Experience Specialist contributes to our mission by creating positive experiences for our customers, sharing product knowledge, p...

Promoted
Best Buy
Manassas, Virginia

The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved...

Welsh & Associates
Fairfax, Virginia

Experience working in the support field and direct customer interactions. This is an onsite role at the customer location so candidate must be located in or within a commutable distance to Fairfax, VA area. Provide technical guidance and advice for the operations and maintenance of the customer's ex...

Dunson & Associates Inc
Fairfax, Virginia

Proactively manage customer projects to ensure customer needs are understood and met, including championing product development activities, conducting plant trials and following up on customer requests. Collaborate effectively across engineering, customer service, operations and other internal funct...

Fedex Ground
Sterling, Virginia

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. Provides an outstanding customer service experience by using consultative skills to anticipate customer ...

Fedex Ground
Falls Church, Virginia

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. Provides an outstanding customer service experience by using consultative skills to anticipate customer ...

R.L. Wilson & Associates
Fairfax, Virginia

Position Responsibilities:Experience doing blood draws, labeling specimens, centrifuging specimens, recording maintenance data and decontamination, updating patient information, etc. Minimum of 6 months' work experience performing venipunctures in a fast paced lab or hospital setting. High School Di...

FedEx
Arlington, Virginia

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. Provides an outstanding customer service experience by using consultative skills to anticipate customer ...

FedEx
Bailey's Crossroads, Virginia

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. Provides an outstanding customer service experience by using consultative skills to anticipate customer ...