Substitute Telecommunications Specialist

Salary : $37.88 Hourly

$37.88 Hourly

Location :

Various Locations - San Bernardino County, CA

Job Type : Substitute

Substitute

Job Number : 006992024

006992024

Department : Computing Services

Computing Services

Opening Date : 07 / 01 / 2023

07 / 01 / 2023

Closing Date : Continuous

Continuous

Work Schedule :

Hours vary depending on department needs

Work Days / Year : Mission Statement :

Mission Statement :

SBCCD positively impacts the lives and careers of our students, the well-being of their families, and the prosperity of our community through excellence in educational and training opportunities.

Job Description

San Bernardino Community College District accepts applications for part-time, hourly substitute positions for our two college campuses (San Bernardino Valley College and Crafton Hills College) on a continuous basis.

However, this does not imply the department is actively recruiting for this position. If there is an interest and / or need within the specific department, applicants who meet the minimum requirements will be contacted by respective department managers.

Applications submitted will remain active for up to one (1) year.

This posting is to establish a pool of qualified applicants positions as Substitute Telecommunications Specialist.

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are

intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class.

SUMMARY DESCRIPTION

Installs, maintains, and provides technical and service support to District-wide voice telecommunications systems.

SUPERVISION RECEIVED AND EXERCISED

Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers.

REPRESENTATIVE DUTIES

The following duties are typical for this classification.Installs and moves telephones and telephone equipment including Voice Over Internet Protocol (VOIP), analog and digital telephone devices.

Configures, troubleshoots, and maintains VOIP devices, peripherals, and other calling devices as assigned.Manages account administration within all telecommunication systems.

Creates voicemail accounts; provides telephone system training to users.Configures and maintains call center systems District-wide.

Installs voice / data cabling and voice / data circuits; installs and configures VOIP / analog devices, routers, and other telecommunication voice gateway devices as assigned.

Acts as liaison between telephone service vendors and the District in resolving issues related to the telecommunications systems and lines.

Provides assistance when needed to the District concerning telephone service billing issues.Provides network and help desk support;

installs configures, troubleshoots, and maintains software, hardware, network systems, and data lines for the VOIP unified communications environment.

Provides end user device and software support as it relates to telecommunication systems end user applications.Oversees equipment inventory within unified telecommunications systems.

Prepares and maintains records and reports related to all assigned areas of the telecommunications environment.Performs tasks in assigned projects related to design and review of new telecommunications server systems, applications, and hardware.

Operates a variety of equipment related to assigned activities.Stays current with changes and advances in telecommunication technology.

Performs other duties related to the primary job duties.

The following generally describes the knowledge and ability required to enter the job and / or be learned within a short period of time in order to successfully perform the assigned duties.

CORE COMPETENCIES :

Mathematical FacilityPerforms operations involving counting, adding, subtracting, multiplication and divisionFollow multi-step computational procedures and apply formulasApply basic algebraic or geometric reasoning and problem solvingRecognize approaches and algorithms for finding real world computational solutions Computes and interprets descriptive statistics Critical Thinking

Analytically and logically evaluates information to resolve problemsFollow guide, SOP or other step by step procedures for locating the source of a problem and fixing itMay detect ambiguous, incomplete, or conflicting information or instructions Attention to Detail

Focusing on the details of work contentShows care and thoroughness in adhering to process and procedures that assure qualityApplies knowledge and skill in recognizing and evaluating details of work Applies skilled final touches on productsAnalyzing and Interpreting Data

Apply sorting, coding and categorizing rulesAnalyze dataRead reportsDraw meaning and conclusions from quantitative and / or qualitative dataProfessional Integrity and Ethics

Follows a clear-cut set of rulesUnderstands practical necessity of rules and ethical guidelinesShows consistency in behavior and judgement over a long term and varied situationsLegal and Regulatory Navigation

Understanding, interpreting, and ensuring compliance with laws and regulationsLocates, understands, or provides factual regulator information Works within the bounds and limits of what is permissibleUsing Technology

Working with electronic hardware and software applicationsUsing basic features and functions of software and hardwareExperiments and finds novel uses for standard features and functions Adds, improves, modifies, or develops features and functionality Adaptability

Responding positively to change and modifying behavior as the situation requires Accept and adjust to changes and the unfamiliarInnovation

Imagining and devising new and better ways of doing things Fix what is broken; find solutions and fixes with resources at handFinds new approaches to performing familiar tasksCreate and invent new ideas;

envision the unexpected, unexplored, untried Listening

Comprehend and verbal instructions and orally presented informationRecalls or retrieves key points in a conversationListen actively by rephrasing others' input cogently and accurately Professional and Technical Expertise

Applying technical subject matter to the job Knows the rudimentary concepts of performing the essential technical operationsPossess recognized expertise outside of the organization Self-Management

Follows through on instructions and assignmentsSelf-directed and self- monitored in commitments and accomplishmentsRedefines or reprioritizes activities within scope of responsibilityValuing Diversity

Shows acceptance of individual differencesWelcomes input and inclusion of others who may be different from oneselfShows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination Lead, Advanced or Senior Level Positions

Qualifications

Education / Training

A Bachelor's degree from an accredited college or university with major course work in telecommunications, computer science, or a related field.

Experience

Three (3) years of experience in a network environment, providing administration and support consisting of responsibility for hardware, software, application support, and user training.

License / Certification

Possession of a valid driver's license.

Equivalency Provision :

In the absence of a Bachelor's degree from an accredited college or university with major course work in telecommunications, computer science, or a related field, an Associate's degree and five (5) years of experience in a network environment, providing administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying.

In the absence of an Associate's degree from an accredited college or university with major course work in telecommunications, computer science, or a related field, the equivalent of completion of high school and seven (7) years of experience in a network environment, providing administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying.

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment

Work is performed primarily in a standard office setting, with some travel between District sites.

Physical

• Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time;
• to occasionally stoop, bend, kneel, crouch, reach, and twist; to frequently lift, carry, push, and / or pull light to moderate amounts of weight up to 35 pounds;
• to occasionally lift, carry, push, and / or pull heavier amounts of weight with our without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard;

and to verbally communicate to exchange information.

Vision

See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents;

and to operate assigned equipment.

Hearing : Hear in the normal audio range with or without correction.

Employment Requirements

Employment Requirements : The person selected for hire will be required to complete the following pre-employment requirements :

Submit to and successfully pass DOJ live scan / fingerprinting. Cost of live-scan services to be borne by candidate.Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)Tuberculosis (TB) risk assessmentOther pre-employment requirements may be required depending on the position (i.

e. certifications or licenses; see job posting qualifications section for details).Successful completion of all pre-employment requirements is mandatory to be eligible for employment.

These requirements are in accordance with the San Bernardino Community College District's

This position is not eligible for full-time benefits.

Do you possess a current valid Class C driver's license?

YesNo

Required Question