Field AV Engineer

Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico.

ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list!

Title : Field AV Engineer

Department : Operations

Reports To : Vice President of Customer Success

Position purpose and objective :

This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards.

This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program.

As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations.

After installation is complete, travel to customers' sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company's policies and procedures, including quality, safety, environmental, and business practices.

This is a travel position and there is extensive travel involved to job sites throughout the country.

Essential job functions, duties and responsibilities :

This position is responsible for independently performing the commissioning of audio-visual systems on job site locations with minimal supervision and oversight.

This position requires a variety of duties including but not limited to :

• Loading Crestron and Extron control systems
• Configuring, loading and setting up DSP to meet design requirements and scope of work
• Commissioning and testing on-site and off-site systems
• Communicating with sales and operations to keep project goals in alignment with customer expectations and scope of work
• Cultivating a common purpose and teamwork among various company units and ensuring timely and effective communication with those units including Operations, Sales, Design, Accounting, Procurement and Purchasing
• Troubleshooting systems remotely with field technicians
• Performing other duties as assigned

Knowledge, skills and abilities required :

• Extensive and varied AV experience
• Proficient with Crestron Toolbox
• Familiar with Extron Global Configurator Plus / Pro
• Experience working with customer IT departments
• Familiarity in installation, wiring and rack building
• Excellent communication, interpersonal and negotiation skills
• Ability to make important decisions under tight timelines and in a fast-paced environment
• Experience in providing end user training
• Effective troubleshooting and time management skills
• Ability to travel on regular / constant basis and often on short notice with long / unusual work hours
• Successfully complete criminal background check, motor vehicle review and drug test prior to start
• Professional, friendly and approachable
• Valid driver's license with less than two citations in last two years and reliable transportation
• Ability to lift 40 pounds and complete ladder, lift and other safety training

Preferred skills and experiences :

• AV industry certifications such as AVIXA CTS and CTS-I
• Audio DSP certifications such as Biamp and Q-SYS
• Experience with setting up and programming VTC systems
• Comfortable with frequent and direct written communication
• A desire to progress in job knowledge and qualifications
• A keen attention to detail and an ability to keep a cool head when placed in stressful situations

Success Factors :

The personal characteristics that make an individual successful in this industry include :

• Ability to understand and follow written and verbal direction
• Shows initiative and is proactive, dependable and productive to complete tasks effectively and efficiently
• A professional attitude focusing on the success of Inter Technologies Corporation with a high degree of attention to detail
• An understanding that every installation is the most important
• Works well with others, including taking direction and offering / receiving constructive feedback
• A professional and respectful attitude in dealing with others and adjusting to varied job assignments and tasks
• An aptitude toward time and resource management
• A desire to progress in job knowledge and qualifications and take on new responsibilities
• A desire to help others accomplish tasks and achieve goals
• Reporting to job locations on time and in appropriate work attire / PPE

Job offer consists of a competitive salary and benefits package that includes :

• Paid vacation and sick pay
• Medical coverage options : health, vision and dental
• Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals
• In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts
• 401k program after one year of service and with employer contribution after one year of enrollment
• Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance

Job Type : Full-time

Pay : $60,000 - $75,000 yearly salary or commensurate with experience

Job Location : Job sites will vary and requires regular travel across the country

Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change.

The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified.

Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation.

The pay range for this role is :

60,000 - 75,000 USD per year(Remote)

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