Training Manager
Job Description
We are seeking a highly motivated and experienced Training Manager to join our team immediately. The Training Manager will oversee the development and execution of training strategies within the Housing Choice Voucher (HCV) program under the direct supervision of the VP of HCV.
This role is pivotal in developing, administering, and monitoring training programs to enhance staff capabilities in program operations and compliance with housing regulations.
Key Responsibilities :
Training Program Development and Implementation : Lead the creation and execution of dynamic training programs tailored to the specific needs of our HCV program.
Focus on enhancing operational efficiency and ensuring compliance with regulatory requirements.
- System Training : Collaborate closely with the IT department to develop and deliver comprehensive training on current and future systems, with a strong emphasis on Yardi.
- Cross-Departmental Collaboration : Work in tandem with various departments, particularly IT and Human Resources, to align training initiatives with organizational goals and technological advancements.
- Regulatory Compliance Training : Stay updated with the latest HUD regulations, internal policies, and relevant federal, state, and local housing laws.
Ensure all training materials and programs are current, preparing staff to navigate and comply with these requirements effectively.
- Performance and Effectiveness Monitoring : Evaluate the impact of training interventions using performance metrics. Adapt training strategies as needed to meet organizational objectives and maintain regulatory compliance.
- Professional Development : Foster a culture of continuous learning by providing opportunities for staff to grow professionally.
- Future Training Initiatives : Prepare for and eventually lead the development of training programs for the Yardi system, aligning with the organization’s future technological adoption and ensuring a smooth transition for all staff.
Qualifications :
- Bachelor’s degree from an accredited college or university in Education, Business Administration, Human Resources, or a related field.
- Advanced training in instructional design, adult learning principles, and compliance management preferred.
- 5 years in a training development role, with significant experience in housing programs, property management, or a related field.
- Demonstrated success in developing and implementing technology-focused training programs.
- Familiarity with HUD regulations and housing policies is essential.
- Experience with Yardi is a must.
Requirements
A minimum of 3 years of property management experience. Exceptional organizational and multitasking skills. Outstanding communication and interpersonal abilities.
Proficiency in property management software and tools.
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