Network Engineer

Network Engineer

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Date Opened : 9 / 30 / 2024 08 : 00 : 00 AM

Filing Deadline : 10 / 25 / 2024

Salary : $9,315.06 - $11,539.73 / mo; $111,780.72 - $138,476.76 / yr (based on a full-time, 12-mo position)

Job Type : Open & Promotional (Dual)

Definition

• Provides complex technical support functions related to the installation, customization, testing, and debugging of the District's local and wide area enterprise networks;
• assists in monitoring network performance and responding to service requests to resolve platform and service performance disruptions;

and implements and supports of internetworking infrastructure systems throughout the District.

Typical Duties

• Provides complex technical support related to the installation, customization, upgrade, and maintenance of District network systems, including LANs, WANs, internet, security, and wireless.
• Troubleshoots enterprise routing and switching environments, virtual private networking (VPN), wireless networking, and voice communications infrastructure / systems including Voice Over IP and assists in configuration tasks.
• Plans and implements standard based data, voice, and video solutions.
• Monitors network performance and utilizes a variety of diagnostic tools to analyze and monitor systems technical performance including, but not limited to, speed, capacity, and transaction distortion.
• Installs and monitors network data and telecommunications hardware and software such as Dynamic Host Configuration Protocol (DHCP) or Proxy.
• Implements and maintains security configurations in firewalls, Intrusion Protection Systems (IPS), routers, switches, Virtual Private Network (VPN) appliances and communications circuits.
• Installs and uses systems management software to monitor network activities at multiple sites.
• Interfaces with technology peers, vendors, and support staff to coordinate activities, exchange information, and solve campus network issues and concerns.
• Participates in periodic systems backups and recovery tests involving network hardware and software.
• Researches and makes recommendations on products and services related to network systems.
• Creates and maintains documentation related to daily activity logs, network configuration, network mapping, processes, and service records.
• Participates in developing network systems procedures and standards.
• Trains staff with lower-level skills on network operating procedures.
• Attends and participates in meetings, conferences, and seminars related to network technology to maintain current knowledge of technological advances in the field.
• Performs related duties as assigned.

Distinguishing Characteristics

• Network Engineer provides complex technical support functions related to the installation, customization, testing, and debugging of the District's local and wide area enterprise networks;
• assists in monitoring network performance and responding to service requests to resolve platform and service performance disruptions;

and implements and supports internetworking infrastructure systems throughout the District.

Supervision

General supervision is received from information technology management staff. Functional supervision may be received from a Network Architect.

Technical assistance is provided to staff with lower-level technical skills.

Class Qualifications

Knowledge of :

• Principles of local and wide area network design, network development, implementation, and administration.
• Network systems, protocols, and standards such as : TCP / IP, HTTP, HTTPS, DHCP, NAT, 802.1x, MPLS, OSPF, BGP, QoS, multicast, DWDM / CDWM, IPSEC & SSL VPN, GRE tunnels, HSRP, DHCP, DNS, ARP, SNMP, WAN optimization, and IPv4 and IPv6 dual stack architecture, implementation, best practices, and transition techniques.
• Network security and access control such as Intrusion Protection Systems (IPS), Virtual Private Network (VPN) appliances.
• Large complex enterprise wireless infrastructure and technology including IEEE 802.1x authentication, mobility, captive portal, and BYOD.
• Data Center network architecture and technologies including but not limited to Layer 2 and Layer 3 switches, cloud networking, 802.

1q VLAN Trunking, Spanning-tree, and Load Balancers VoIP architecture and technologies.

• Fault isolation, testing procedures, and network mapping and diagramming tools.
• Operation and application of a wide variety of network software.
• Network management, network availability, and capacity planning tools.
• Fiber and copper cabling design, topology, specifications and best practices of the District communication systems.
• Communications network architectures, programmable protocol analyzers, and communications hardware.
• Methods and techniques of technical documentation and record keeping.
• New trends and developments in computer and network technology.
• Principles of training.

Ability to :

• Install, customize, test and debug a variety of network systems.
• Contribute to network design enhancements.
• Monitor network performance and security and devise solutions when problems occur.
• Modify and implement network software configurations.
• Analyze network systems problems and devise solutions.
• Produce and maintain documentation of complex network implementations.
• Formulate and express ideas clearly and effectively orally and in writing.
• Conduct assessment and document large complex enterprise networks.
• Transcribe project technical requirements into system documentation.
• Perform sizing and capacity assessments.
• Complete performance analytics.
• Perform root cause analysis, forecasting, and trend analysis.
• Troubleshoot and test fiber and copper cabling systems; replace or repair fiber and copper patch cables as needed.
• Respond to emergency service calls to resolve platform and / or service performance disruptions as needed.
• Utilize diagnostic test procedures and tools.
• Write technical specifications and network diagrams, and other technical reports in understandable terms.
• Meet established priorities and schedules.
• Work effectively and independently on assigned projects.
• Perform assigned duties in a manner consistent with professional standards.
• Maintain a focus on details, quality, and precision in the performance of duties.
• Actively contribute to a culture of constructive collaboration and innovation with colleagues.
• Build rapport with clients and maintain a professional demeanor while handling complex user issues.
• Maintain high levels of customer service and satisfaction.
• Maintain confidentiality of work-related information and materials.
• Establish and maintain effective and cooperative working relationships with a diverse pool of District staff, technology staff, network users, and vendors.
• Keep current on emerging / new technologies and industry standards through educational opportunities, research, professional affiliations, and personal networking.

Entrance Qualifications

Education and Experience :

A bachelor's degree from a recognized college or university, preferably with a major in computer science, computer information systems, management information systems, computer engineering, or a related field

Two years of recent, full-time, paid, professional-level experience in the installation and maintenance of computer networks in large enterprise environments supporting LAN / WAN, web, mobile, and cloud platforms.

Qualifying experience must have included the management of routers, firewalls, and switches. Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis.

Vendor training courses in router and firewall management is highly desirable. Experience in multi-vendor and / or higher education environments is desirable.

Certification :

The following certification or an equivalent must be obtained within six months of employment and remain current thereafter :

Certified Cisco Network Associate (CCNA)

Special :

A valid Class 'C' California driver's license is required.

Travel to locations throughout the District is required.

Benefits

• Medical and dental insurance and vision care plans are provided for employees and their dependents.
• A $50,000 life insurance policy is provided free of charge for each employee.
• New employees receive 12 full-pay days and 88 half-pay days of illness leave.
• 19 paid holidays per year.
• Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District.

Vacation days for management and confidential positions begin at 15, 20, or 24 days.

• Other paid time off includes : bereavement leave, personal necessity leave, court subpoena, and jury duty.
• Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security.
• Employee Assistance Program.

Reasonable Accommodations

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment.

If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.

To apply, visit https : / / www.jobapscloud.com / LACCD / sup / bulpreview.asp?R1 24&R2 1096&R3 001

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