A company is looking for a Quality Assurance Specialist to monitor and improve customer service interactions in their Ambulatory Contact Center.
Key ResponsibilitiesConduct Quality Assurance Evaluations on customer interactions across various platformsProvide actionable feedback and develop quality improvement plans in collaboration with supervisors and team leadersAnalyze performance data to identify training needs and recommend process enhancementsRequired QualificationsBachelor's Degree preferred in healthcare, management, or a related fieldAt least 3 years of experience in a contact center environmentGeneral knowledge of clinical operations, policies, procedures, and workflowsExperience with Microsoft Office products and EMR systems, particularly EpicBilingual communication skills are a plus
Claims Quality Assurance Specialist
A company is looking for a Claims Quality Assurance Specialist responsible for auditing claims processes and supporting quality assurance for claims adjusting teams. ...
Supplier Quality Assurance Specialist
Reporting to the Plant Manager, Belmont, the Supplier Quality Assurance Specialist will:. Collaborate with the LaSalle Quality Control Manager to ensure impacted site personnel at LaSalle receive training when changes are made to Phosphates quality assurance programs, procedures, and sampling techni...
Senior Quality Assurance Specialist
A company is looking for a Senior Quality Assurance Specialist to support a multibillion-dollar e-commerce platform focused on enhancing customer experiences. ...
Quality Assurance Floor Support Specialist (night Shift)
The QA Floor Support Specialist will dem Support Specialist, Quality Assurance, Night Shift, Assurance, Support, Specialist, Business Services. The Quality Assurance Floor Support Specialist is responsible for providing QA oversight to GMP operations. ...
Quality Assurance Specialist
A company is looking for a Quality Assurance Specialist. ...
Senior Quality Assurance Specialist
Senior Quality Assurance Specialist. They are currently looking for a senior Quality Assurance (5+ years of experience) to join the team. ...
Quality Assurance / Health Compliance Specialist
Quality Assurance: Develop, implement, and evaluate quality assurance programs and initiatives to improve the quality and safety of healthcare services. Experience in quality assurance, health compliance, or healthcare administration, with demonstrated expertise in regulatory compliance, accreditati...
QA Analyst
A company is looking for a QA Analyst to ensure system reliability and quality through effective testing management. ...
Manager, Quality Assurance (QA)
SIA) is looking for a motivated and experienced Quality Assurance Manager to join our company. The purpose of this role is to provide a full range of quality activities in direct support of the company’s business and support teams across the enterprise including responsibility for a Nuclear Qu...
Future Hiring - Quality Assurance Field Technician - Charlotte
Quality Assurance Field Technician. Preparing and implementing quality assurance policies and procedures. Documenting quality assurance activities and creating operational and technical reports on an ongoing basis. ...