Senior Policy Analyst

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property.

New York City Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough president.

The Adams’ administration is leading the fight to serve the people of the greatest city in the world, ensuring delivery of efficient and effective services, working to make New York City’s economy stronger, reducing inequality, improving public safety, and making the city more affordable that meets the needs of all New Yorkers.

We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

The Team You’ll Work With :

The Mayor’s Office of Operations works to make New York City government more effective and efficient. The Office oversees the daily operations of City agencies, coordinates City initiatives, and assists agencies in improving service quality and in measuring performance to provide greater accountability.

The Performance Management and Reporting Team (PMRT) within Operations monitors, reports, and analyzes the performance of City agencies.

The Team provides guidance to agencies and staff on performance reporting and performance management focused on improving public access and use of performance data.

PMRT also collaborates with agencies to develop and improve goals and indicators to explain data trends and broaden the understanding of key metrics.

In addition to producing semi-annual Mayor’s Management Reports (MMR) and the digital Dynamic MMR reporting platform, the Team conducts research on trends and best practices in data-driven performance management and engages agencies on targeted performance improvement projects.

The Office of Operations is committed to achieving equity and creating an inclusive workplace. The City understands equity to mean that an individual’s demographic identity particularly, but not exclusive to, their race, ethnicity, gender identity, income, sexual orientation, and / or disabilities should not determine their life outcomes.

To foster an inclusive workplace, Operations is committed to providing opportunities for staff development and effective team building, open and transparent communication, enhancing our equity literacy, and providing space for exploring issues of diversity.

We continue to strive for a workforce that better reflects the diversity of New York City.

The Problems You’ll Solve :

Working closely with the Deputy and Assistant Directors for Performance Management, the Senior Policy Analyst will be responsible for working with a team of senior policy analysts and advisors at Operations, as well as in other City agencies, to articulate meaningful performance indicators.

The Senior Policy Analyst will be responsible for a portion of the content of the twice-yearly Mayor’s Management Report (MMR).

Responsibilities include but are not limited to :

• Performance Reporting Continually enhance the development and selection of key agency performance indicators, including regular data collection.
• Help support the City’s existing systems for data collection and public reporting of information on the performance of City agencies in delivering services, including the twice-yearly MMR.
• Conduct research on performance indicators, agency-specific, initiative-specific, initiative-related, and cross-agency / citywide.
• Examine and share best practices in agency-specific performance management systems.

Performance Management Engage with City agencies to assist with the development of performance indicators.

• Act as a liaison to agencies to track and monitor performance indicators.
• Coordinate with team members and agency partners to assist with the development of performance indicators in accordance with a designated schedule.

Facilitate the creation of project plans, status reports, and associated deliverables.

Interagency Coordination Collaborate with Operations staff working with other City agencies on performance management, project management, and data analytics initiatives.

• Lead data collection and reporting for other Operations’ local law reporting, coordinating across applicable reporting agencies.
• Act as performance measure lead on single-agency project or owner of individual work stream within larger project.

Analytical Support and Data Visualization , as needed.

Work with Operations staff to quantitatively and qualitatively assess performance of City agency operations and initiatives to identify patterns and best practices.

Support the development of recommendations in the form of presentations, dashboards, reports, and maps.

• Identify data trends and develop research and analysis questions.
• Collaborate with a multidisciplinary team of policy advisors, designers, and other Operations staff to forge connections between disparate streams of data and assist with the development of strategies for technical analysis.
• Ensure timely and accurate distribution of critical information to senior staff.

HOURS / SHIFT : Day

WORK LOCATION : Manhattan, NY

TO APPLY : Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration.

Please go to www.cityjobs / jobs / search and search for Job ID #681622.

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW. APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL.

OTI participates in E-Verify.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community-centered activities in an area related to the duties as described above; or

3. Education and / or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

The successful candidate should possess the following skills :

• A Bachelor’s Degree and four years of professional experience, a Master’s Degree and two years of professional experience or eight years professional and / or equivalent and relevant lived experience.
• Ability to maintain a high level of accuracy, transparency, and accountability in all work products required.
• Keen attention to detail, flexibility, and an enthusiastic work ethic required.
• Ability to work independently and as part of a team with initiative, persistence, and a positive attitude.
• Excellent oral and written communications skills, including the ability to communicate about and present data to a variety of audiences.
• Analytical skills with experience in data collection, data analysis, and performance reporting.
• Strong knowledge of MS Office products, particularly Excel, required.
• An understanding of urban issues, especially New York City government and New York City’s operating agencies preferred.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of the interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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