A company is looking for a Help Desk Operations Manager responsible for managing quality and customer experience in a Managed IT Help Desk environment.
Key ResponsibilitiesOversee and monitor active Help Desk tickets to ensure quality and adherence to service level agreementsBuild and manage a high-performing team, providing coaching, training, and performance evaluationsAssist with customer tickets and technical needs while maintaining communication with clients and staffRequired QualificationsHigh School Diploma or GED2 years of IT Management experience2 years of Call Center experienceExperience in leading a team, including hiring and performance managementBasic understanding of project management principles
Help Desk Operations Manager
A company is looking for a Help Desk Operations Manager responsible for managing quality and customer experience in a Managed IT Help Desk environment. ...
Manager of Technical Support (Onsite) Fusus Help Desk Atlanta, Georgia, United States Atlanta, [...]
As the Manager of our Fusus by Axon Technical Support team, you will help drive key strategic decisions to improve the 24 x 7 technical support experience and help scale our team. ...
Help Desk Manager
A company is looking for a Help Desk Manager responsible for managing daily operations of a 24/7 Help Desk program. ...
IT Support Specialist, Lead
IIT is leading the pursuit to find solutions to the unique challenges associated with information technology and serve as leaders in a global network of knowledge creation and sharing by earning the role of valued partners and trusted advisors for evolving technology solutions, discovering, creating...
IT Support Specialist, Lead
COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, INCLUSION AND DIVERSITY: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility, TRANSFORMATION: In...
Audio-Visual Help Desk Technician - GA
Audio-Visual Help Desk Technician!. PropertyValue","name":"Indian Township Solutions","value":"a2upxsfn8cxs"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"United States","addressRegion":"GA","addressLocality":"Fort Eisenhower"}},"title":"Audio-Visual Help Desk ...
Academic Operations Manager (Hybrid)
Oversee common business practices across all programs and lead the day-to-day operations for the Academic Program department's portfolio of 16+ academic programs, which serve more than 8000 students. Business Analyst II, Digital Communications Specialist, Engagement and Events Manager and Sr. Overse...
Senior Technical Support Specialist
Technical Support Specialist to join their Premier team, supporting enterprise customers. ...
Technical Support Specialist
A POS Specialist is responsible for helping new merchants realize and customize their POS system to efficiently run their business. ...
Asst Construction Project Manager
Applicants should have a passion for taking on new projects and • Assist in real estate preliminary floor plan analysis and development planning • Facilitate construction project administration and coordinate with design firms • Facilitate plan review and permitting • Analyze and...