Customer Development Manager-West

Job Details :

Job Title : Customer & Business Development Manager

Summary : This position is responsible for overall customer and business development for the prepared portfolio, managing our Acosta SoCal broker partner, and developing selected customers within the West region.

Key responsibilities include achieving sales volume and financial objectives, maintaining strong customer relationships, aligning with Business Units to execute key initiatives, and providing effective communication throughout the organization.

The role involves presenting new items, closing distribution voids, increasing ACV, and leading Joint Growth Planning sessions.

The position also includes managing trade funds, planning expenses, resolving financial reconciliation issues, and keeping management informed of market conditions.

Essential Duties and Responsibilities :

• Achieve sales volume and financial objectives.
• Managing through broker.
• Develop and maintain strong customer relationships.
• Align with Business Units to execute key initiatives and strategies.
• Provide effective, timely communication internally and externally about Tyson Foods business in the region.
• Present new items, close distribution voids, and increase ACV.
• Communicate directly with customers weekly regarding supply and growth opportunities.
• Conduct monthly calls to review volumes and spending commitments.
• Lead Joint Growth Planning sessions with customers to build category growth with retail partners.
• Work with national promotional strategies for assigned categories, both in-store and online.
• Collaborate with the Customer Development Insights Team to align business development with consumer behavior.
• Manage trade funds within assigned budgets and plan expenses.
• Resolve financial reconciliation issues in Accounts Receivable, Accounts Payable, and deduction management.
• Keep management informed of market conditions, competitive activity, and marketplace intelligence.
• Forecast and manage attainment of AOP goals and trade budget for assigned categories.
• Manage APEX and off-line planners, ensuring adherence to the Category Business Plan and trade spending strategy.
• Provide input to the Annual Growth Plan across all Business Units and Categories.
• Ensure tactical execution of 4Ps tactics aligned with category strategies.
• Monitor and track key performance indicators and 4Ps objectives, and perform post-analysis to assess strategies and initiatives.
• Collaborate with Broker Partner, peer groups, Rev Man, and CPA to optimize trade spending tactics.
• Develop effective internal and external communications using category, consumer, and marketplace insights.
• Lead and develop Customer Annual Planning process by Category, working with TPM and SS&P Team.
• Model behaviors that support the Tyson Foods Culture - 5Cs.
• Establish and maintain productive relationships with key stakeholders.

Requirements :

• Education : Bachelor's degree required.
• Experience : Minimum of 3 years of experience working with consumer-packaged goods categories.
• Special Skills : Strong financial acumen, including in-depth financial analysis and understanding the resulting business impact.

Intermediate-level analytical ability using proprietary and syndicated data sources.

• Communication Skills : Strong written and verbal communication skills.
• Computer Skills : Advanced computer skills, including generating spreadsheets, presentations, and reporting.
• Travel : 6-10 trips per year

Relocation Assistance Eligible :

Work Shift :

1ST SHIFT (United States of America)

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, .