Job Description
Job Description
Responsibilities include managing and securing network infrastructures across multiple sites including planning, configuring, maintaining, and troubleshooting local and wide area networks (LAN / WAN), ensuring network security, and safeguarding all hardware, software applications, and telecommunications devices.
Scope of Duties :
- Plan, configure, and troubleshoot LAN and WAN networks, ensuring optimal performance and connectivity.
- Maintain the security of all network devices, implementing and managing firewalls, antivirus software, and other cybersecurity measures.
- Document all network-related issues and solutions, tracking resolutions from identification to implementation.
- Install, configure, and maintain hardware and software, ensuring all systems are up to date.
- Monitor network performance and security, proactively identifying vulnerabilities and implementing fixes.
- Secure and configure Cisco firewalls and establish secured Wi-Fi access points across all organizational sites.
- Perform routine audits of systems and applications, ensuring proper user access controls.
- Assist in the inventory management of IT-related hardware across the organization.
- Provide end-user support and training on network and security best practices.
- Develop and maintain help sheets and FAQs for users, and provide support for the resolution of IT issues.
- Conduct regular preventive maintenance on network equipment, workstations, and peripherals.
- Assist in ensuring compliance with organizational IT policies, including security protocols and procedures.
- Manage and monitor VOIP systems, including phone configurations and user profiles.
- Recycle or appropriately dispose of outdated and unusable IT equipment.
- Interact with clients, staff, and external contacts with professionalism and respect.
- Maintain confidentiality of staff and client information in compliance with organizational policies.
- Attend and actively participate in team meetings, training sessions, and supervisory conferences
- Perform other duties as assigned to support the IT department and organizational security.
SALARY : $75,000-$95,000 depending on experience
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