Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time .
Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in .
No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Benefits
Flexible Schedule
Work from Home
Paid Time Off (PTO)
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirement
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Be able to obtain or currently possess a Property & Casualty insurance license.
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