Administrative Support Clerk

THIS POSITION IS CONTINGENT UPON AWARD OF CONTRACT

TITLE : Administrative Support Clerk

LOCATION : Dulles, VA and Fort Worth, TX

SECURITY CLEARANCE : MBI

SCHEDULE : Due to the nature of law enforcement work and this operation, shift work will be required.

About KACE :

When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common;

the passion to make a difference!

KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation’s safety, security, and quality of life.

The desire to have a career that is purposeful and forward thinking is woven into every KACE employee it’s The KACE Way.

KACE employees are; purpose driven, forward focused, open-minded, trustworthy and invested.

The KACE Way is our commitment to our employees, to our customers, and to our communities.

Join KACE and make a difference!

About the role :

Provide support for the NLECC Coordinator and supplier’s Site Lead. Provide support in accordance with established policies and procedures, and other duties as assigned.

Maintain databases by entering new and updated customer and account information. Prepare source data for computer entry.

Process customer and account documents by reviewing data for deficiencies and inaccuracies. Other duties as assigned.

Prerequisites :

• Internal candidates must have above average performance ratings as measured by the supplier’s performance rating system or equivalent.
• Must have knowledge sufficient to run Crystal reports and create Excel reports; and,
• Run background checks.

What you will do :

• Create reports, documents, and correspondence using Crystal Report and Microsoft Office (Word, Excel, and Outlook).
• Update NLECC databases.
• Obtain intrusion detection system permits.
• Communicate directly with NLECC personnel as needed.
• Performs general support duties related to dispatch activities including data entry.

Minimum Qualifications & Skills :

• Possess a high school diploma or General Educational Development (GED) diploma.
• Be a citizen of the United States of America.
• Be able to attain and maintain a USPIS Moderate Background Investigation (MBI) Clearance.
• Be able to sit for an extended period of time while monitoring multiple computer monitors.
• Be able to maintain professionalism under highly stressful situations.
• Be able to read and comprehend the English language; including, printed regulations, written instructions, training material, etc.
• Be able to write reports, and document events in a concise and accurate manner. This includes the ability to proofread all documentation for grammar, spelling, and punctuation.
• Be able to speak the English language clearly and fluently.
• Be able to provide quality customer service while communicating with internal and external parties.
• Be able to hear ordinary telephone and radio conversations with either ear.
• Must possess strong computer and data entry skills, including working knowledge of Microsoft Word, Outlook, and Excel.
• Be able to type a minimum of 45 words per minute (WPM).
• Be able to manage and prioritize tasks from multiple simultaneous sources (radio, telephone, alarm monitoring software, etc.).

Additional Position Requirements :

• Must have knowledge sufficient to run Crystal reports and create Microsoft Excel reports.
• Must be able to run background checks in NCIC.
• Must be organized and have a strong attention to detail.
• Must be able to work under tight deadlines.
• Other duties as assigned.

Dress and appearance standards :

• USPIS requires all personnel are required to wear nothing less formal than business casual attire as defined by :
• Pants must be slacks.
• Shirts may be polo or dress (with collar).
• Footwear must be closed toe / heel shoes; no sandals, tennis shoes or flip flops.
• Appearance must be clean and neat; torn, tattered or soiled clothing will not be permitted.
• Hats, baseball caps, bandannas are not permitted.

For more information about the company please visit our website at www.kacecompany.com

KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.