Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone.
You are friendly, outgoing, and love to make people happy daily!
Responsibilities
- Assist passengers with a smile and friendly face through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of arrival and departure functions, ticketing, gate handling and check-in by operating a computerized system.
System usage includes boarding, baggage service, reservations and resolving related complaints and problems such as lost and found issues.
- Perform customer relations, duties and responsibilities which includes providing information for airline passengers regarding their travelling needs and assisting them with special requests and considerations.
- Ability to handle passport / VISA documentation.
- Ability to interact with all levels of individuals such as passengers, employees, customers, corporate representatives and the general public.
Qualifications
- Fluency in Japanese, Filipino, Vietnamese, Indonesian OR Chinese is a requirement.
- Ability to showcase exceptional customer service abilities to all cliental.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to lift / carry / push / pull and move items of 70 pounds and / or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
- Flexible schedule allowing work during nights, weekends, and holidays.
Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
Guest Service Agent Brookville Hotel JFK
To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. Provide the highest quality of service to the customer at all times. ...
Ramp Agent (customer Service Agent) - Jfk
Our l Customer Service, Ramp Agent, Agent, Ramp Agent, Service, High School, Retail, Airline. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. ...
Customer Service Agent Part-time
Our Customer Service Agents extend Hospitality to Southwests Customer Service, Agent, Part-Time, Service, Customer, Retail, Airline. The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to whats important in their lives through friendly, reliable, and ...
Ticket Guide Agent - John F. Kennedy International Airport (jfk)
We perform a wide range of airport support services globally on behalf of commercial airlines. Our Ticket Guide Agent plays a crucial role in providing assistance and guidance to passengers navigating the airport, particularly in the ticketing and check-in areas. You will assist passengers with self...
Guest Service Agent
Opportunity: Guest Service Agent. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. ...
Passenger Service Agent
Passenger Service Agents at JFK Airport!. As a dnata Passenger Service Agent, you have an essential role of handling administrative procedures for international passengers before and after a flight, including but not limited to:. Maintain liaison with Airlines, Customer Service Representatives and G...
Ticket Guide Agent - John F. Kennedy International Airport (JFK)
We perform a wide range of airport support services globally on behalf of commercial airlines. Our Ticket Guide Agent plays a crucial role in providing assistance and guidance to passengers navigating the airport, particularly in the ticketing and check-in areas. You will assist passengers with self...
Passenger Service Agent - LaGuardia Airport (LGA)
Our Passenger Service Agent plays a vital role in providing exceptional service to passengers and visitors at the airport. Passenger Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing soluti...
Seasonal Deicer Agent- John F. Kennedy International Airport (JFK)
We perform a wide range of airport support services globally on behalf of commercial airlines. We are committed to being a leading provider of commercial services within the aviation industry. BECOME AN AIRCRAFT DEICER AGENT!. Our Seasonal Aircraft Deicer Agent, will ensure the safe and effective de...
Skycap Agent - John F. Kennedy International Airport (JFK)
We perform a wide range of airport support services globally on behalf of commercial airlines. Our Skycap Agent is a front-line representative, primarily responsible for assisting passengers with their luggage at the curbside and throughout the airport. The Skycap Agent must also coordinate with air...