Mitigation and Emergency Services Helper

Institute of Inspection , Cleaning and Restoration Certification
Ruckersville, VA, United States
$16-$18 an hour
Full-time
Benefits :
  • 401(k)
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
  • What does a Mitigation and Emergency Services Helper do with Paul Davis do?

    The Mitigation and Emergency Services helper is responsible for assisting the Mitigation Technicians in traveling to and from residential and commercial property to assist clients and customers with the mitigation and restoration of their home or business due to damage from water, fire, wind, or mold loss.

    The main objective is to provide exceptional customer service and extraordinary care while honoring our core values of integrity, positive attitude, sense of urgency, communication with purpose, commitment to learn, and pride in work.

    • Ability to work in harsh conditions such as inclement weather, high heat, and cold workplaces
    • Basic knowledge of water damage and structural cleaning practices
    • Knowledge of the loss process and the required steps to ensure proper handling
    • Ability to follow directions and instructions given by supervisors
    • Work safely in residential and commercial damaged properties
    • Document and report loss information into company software
    • Assist in removal of standing water from affected area using extraction methods
    • Help set up appropriate amounts of equipment to dry structure
    • Remove affected building materials when deemed non- salvageable
    • Focus and dedication to provide exceptional customer service
    • Continual desire to learn new things
    • Assist in warehousing and facility related tasks when necessary
    • Assist other team members when opportunities arise and be a leader
    • Other duties as assigned

    Why join our Paul Davis team?

    Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada.

    Our Central Virginia office is growing locally and holds career opportunities for individuals who want purpose out of their work.

    We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

    Our Vision :

    To Provide Extraordinary Care While Serving People In Their Time Of Need.

    Our Values :
  • Integrity
  • Integrity
  • Positive Attitude
  • Sense of Urgency
  • Communication with Purpose
  • Commitment to Learn
  • Pride in Work
  • Our Mission :

    To provide opportunities for great people to deliver Best in Class results

    Requirements :

    • Valid driver's license
    • Ability to pass a criminal background check
    • Have excellent communication skills
    • Detail-oriented and organized
    • Personable demeanor on the phone and in-person
    • Be willing to work additional hours, if needed, in order to serve our customers
    • Demonstrated experience in a fast-paced work environment.
    • Strong interpersonal and organizational skills required.
    • Have an unwavering dedication to customer service

    Benefits :

    • Paid training
    • Bonus program for performance
    • Referral program
    • Great culture and team dynamic
    • Paid training
    • Paid holidays / vacation / sick
    • Retirement Plan
    • Telehealth Insurance Plan

    Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most.

    We are looking forward to discussing this opportunity with you.

    Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling.

    With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

    We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike.

    Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none.

    At Paul Davis, our passion for quality drives everything we do.

    We support and hire Veterans and we are an Equal Opportunity Employer!

    Compensation : $16.00 - $18.00 per hour

    Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling.

    With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

    We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike.

    Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none.

    At Paul Davis, our passion for quality drives everything we do.

    Our Vision :

    To Provide Extraordinary Care While Serving People In Their Time Of Need.

    Our Values :

    Deliver What You Promise

    Respect The Individual

    Have Pride In What You Do

    Practice Continuous Improvement

    Our Mission :

    To provide opportunities for great people to deliver Best in Class results

    26 days ago
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