Senior Quality Manager

Direct Employer

Senior Quality Manager

Wichita, Sedgwick County, Kansas 12 hoursago - Be the first to apply

The Sr. Quality Manager reports to Sr. Director of Quality Assurance.

This includes primary responsibility for the following :

• Conducts quality inspections for work in progress components.
• Performs final product quality audits and works with station leadership to implement and allocate quality and safety improvements
• Establish and maintain files and records of all airline and company specific safety training
• Ensure completion of all recurrent training
• Monitor, support and develop station level trainers
• Oversee local station training staff in their training certifications, while ensuring they adhere to company and airline courses, policies and procedures
• Develop Station Safety program including documentation
• Work with airline and governmental agencies to ensure training and safety compliance while avoiding security concerns
• Communicate with airlines regarding new training standards and compliance with current specifications
• Ensure that staff is meeting and exceeding customer expectations
• Handle any reports or information requested by management
• Demonstrate regular, predictable attendance at job location
• Exceed PrimeFlight customer service and safety standards
• Carry out other duties as assigned

Competency :

To perform the job successfully, an individual should demonstrate the following competencies : Problem Solving, Customer Service, Interpersonal, and Oral Communication.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Qualifications :

• 18 years of age
• Eligible to work in the United States

Education / Experience :

Associates degree and three years experience. Associates degree or high school diploma or equivalent may be substituted with five or more years relevant experience in the training environment.

Certificates and Licenses :

Valid Drivers License with a clean and verifiable driving record.

Language Ability :

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English.

Ability to communicate effectively in English.

Reasoning Ability :

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Computer Skills :

Intermediate knowledge is required in Microsoft Outlook, Excel, Word, and PowerPoint, organize training schedules, and perform other training related tasks.

Supervisory Responsibilities :

This job requires supervision of all training staff.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear / utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.

Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand and walk
• Be able to hear and respond to the spoken voice and to audible alarms generated by airport terminal environment
• Be able to climb up to 500 steps daily
• Specific vision abilities required for this job include : Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more);
• color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point);

depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)