What you’ll need to succeed as a Customer Service Representative at XPO
Minimum qualifications :
- 2 years of customer service experience
- Strong computer, typing and 10-key skills
- Experience with Microsoft Office
- Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications :
- Transportation experience
- Excellent verbal and written communication skills
About the Customer Service Representative job
Pay, benefits and more :
- Pay starts at $20.63
- Full health insurance benefits on day one
- Life and disability insurance
- Earn up to 13 days PTO your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
What you’ll do on a typical day :
- Bill shipments according to applicable tariffs and pricing agreements
- Recognize and resolve documentation errors
- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
- Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to :
Walk and / or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets.
At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.
If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement
here
Healthcare Customer Service Representative
A company is looking for a Healthcare Customer Service Representative - Phone Intake (Remote). ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
Helps in the unloading of merchandise from delivery trucks, organizes merchandise Customer Service Representative, Customer Service, Representative, Customer Engagement, Retail. Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for c...
Customer Service Representative - Work From Home
Competitive pay / Health, dental, and vision / PTO / 401k matching / Company supplied computer / Ability to work weekends and evenings - As a Customer Service Rep you'll: Provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls; Respond to cli...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we cons...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Enrollment Adviser/Customer Service Representative (Remote)
They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Position Benefits: Full training provided No experience needed A fun, energetic and positive office environment Great benefits Career growth and advancement opportunities ...
Lead Customer Service Representative
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...