Assistant Center Director

Job description

Come join the fastest Early Childhood Education provider in America at The Learning Experience, with 300 centers in operation and over 200 more in development! We believe in being the "ambassadors of happiness" for our children, and are seeking a leader who can embody that mindset and energy in their daily work, creating an environment where your team can thrive!

What We Offer :

Benefits include but are not limited to :

• Bonus pay
• Paid time off (PTO)
• Health Insurance
• Short and Long term Disability
• Dental insurance
• Vision insurance
• 401K
• Child Care discounts and more!

Assistant Center Director's at The Learning Experience, are responsible for the financial and operational performance of the Center under the leadership of the Center Director.

They have an essential ability to apply their business knowledge to customer engagement and leading people, ultimately creating an environment where others can thrive.

Role Responsibilities :

BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

• Drives financial performance and productivity for all operational aspects of the center
• Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy
• Hires outstanding talent and ensures center is fully staffed with high performing teachers
• Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
• Forecasts future enrollment based on annual graduation
• Processes payroll, ensuring the accuracy of timekeeping systems
• Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
• Manages all vendor relationships- organizes facilities maintenance and technology support
• Ensures parent billings, account receivables and collections are accurate and precise
• In partnership with Center Director, conducts team meetings to communicate important information and set a direction

CUSTOMER ENGAGEMENT

• Executes marketing brand campaigns within the center and implements local marketing activities.
• Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)
• Effectively uses social media channels for parent engagement and retention
• Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
• Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
• Has a strong understanding of the childcare offerings within the community
• Maintains the lead tracking portal and customer database
• Coordinates the registration process and maintains customer and employee information in center systems
• Responsible for communications to families (i.e. billing, newsletters)
• Plans and manages budget for parent pleasers

Qualifications :

• 3+ years’ experience in people management - cross-industry experience is welcome
• 2+ years of experience in a customer-facing sales setting preferred
• Ability to leverage data to understand the business and make decisions
• Bachelor’s degree preferred

Job Type : Full-time

Schedule :

• 8 hour shift
• Monday to Friday

Application Question(s) :

Are you willing to be fingerprinted in the state of PA

Experience :

Assistant Preschool Director : 1 year (Required)

Work Location : In person

TLE Cares Benefits Package Because we care about you.

Our Center proudly offers TLE Cares, a comprehensive benefits package for all team members. All premiums for TLE Cares are fully paid by our Center’s owner, with no cost to our employees.

TLE Cares includes :

• Dental & Vision Insurance
• Short & Long-term Disability Insurance
• Life Insurance
• Employee Assistance Program
• Lifemart Employee Discount Program

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.