Sr Partner Operations Specialist

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech;

Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others).

Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 18.1M users.

As a remote-first company, this position can sit in Plano, TX or remote in the US.

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Position Overview :

As a member of the Corporate Development team, the Sr Partner Operations Specialist will be responsible for enhancing operational efficiencies, facilitating smooth integrations, and supporting strategic initiatives that drive growth and innovation.

The ideal candidate will be a creative problem solver with a strong background in operational management and a proven track record of improving processes within dynamic, fast-paced, multi-vendor environments.

Key Responsibilities & Duties :

• Conduct operational assessments and process improvement initiatives to enhance efficiency.
• Develop and maintain comprehensive operational playbooks for partnerships and acquisitions, standardizing procedures to streamline activities and reduce time to value.
• Assist in the management and optimization of the Partner Program, enhancing partner onboarding, engagement, and success metrics.
• Monitor and report on the performance of integrated operations, identifying areas for improvement and implementing corrective actions.
• Provide operational support and guidance to teams across the organization, fostering collaboration and knowledge sharing.
• Stay abreast of industry trends and best practices in corporate development operations to continuously improve internal processes.
• Ensures quality and on time deliverables.
• Other duties as assigned.

Qualifications :

• Proven experience in operational or project management roles with a minimum of 5 years of experience.
• Working knowledge of SaaS and vendor / partner ecosystems.
• Outstanding presentation / facilitation, organizational, interpersonal, analytical, and written / oral communication skills.
• Ability to proactively identify and resolve process issues in a timely manner.
• Familiar with Microsoft Office and Google’s portfolio of products.
• Proficiency in project management software and tools.
• Knowledge of banking concepts within the financial services industry.
• Knowledge of software development lifecycle and terminology.

Desired Skills :

• Exceptional analytical and creative problem-solving skills.
• Excellent communication and interpersonal abilities, with the skill to work effectively across all levels of the organization and third parties.
• Strong organizational skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• High degree of adaptability and flexibility, with a proven ability to thrive in a fast-paced and evolving environment.
• Careful attention to detail in all aspects of the job.
• Proficiency in data analysis.
• Ability to work independently with little direction.

Cool Things to Know

Not Just Any Company : Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401k with employer match, and more.

Work Authorization : We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters : We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency : As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states : California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. 84,000-126,000

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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