Join Dieter Insurance Group - Allstate Exclusive Agency, a thriving insurance agency located in North Liberty, Iowa. We are seeking a dedicated and customer-focused Personal Lines Account Manager to join our team.
As a Personal Lines Account Manager, you will be responsible for managing a portfolio of clients and providing exceptional customer service.
At Dieter Insurance Group, we believe in building strong relationships with our clients and providing personalized insurance solutions.
In this role, you will have the opportunity to develop and maintain relationships with policyholders, assess their insurance needs, and recommend appropriate insurance plans.
If you enjoy working in a team-oriented environment, have excellent communication skills, and are passionate about delivering exceptional customer service, we want to hear from you! Join us in helping individuals and families protect what matters most to them. Apply now!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
Client Service : Provide excellent customer service by assisting clients with policy inquiries, changes, and updates.
Policy Management : Manage personal lines accounts, including home and auto insurance policies, ensuring accuracy and timely updates.
Documentation : Maintain organized and accurate client files, ensuring all policy-related documents are properly recorded.
Communication : Effectively communicate with clients, insurance carriers, and team members to ensure efficient workflow and client satisfaction.
Issue Resolution : Address any issues or concerns raised by clients regarding their insurance policies and work towards finding satisfactory resolutions.
Requirement
Prior experience in customer service or a related field, preferably in the insurance industry.
Excellent verbal and written communication skills.
Strong attention to detail and organizational abilities.
Ability to effectively manage multiple priorities and meet deadlines.
Demonstrated problem-solving and decision-making skills.
Proficiency in Microsoft Office Suite and insurance-related software.
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