Case Manager

Salary : $55,000.00 - $57,000.00 Annually

Location : Wheaton, IL

Job Type : Full-time

Job Number : 24-00060

Department : Community Services Department

Opening Date : 04 / 26 / 2024

Hours : Monday - Friday 8 : 00 a.m.- 4 : 30 p.m., evening or weekend hours as required

POSITION SUMMARY

We are pleased to offer the opportunity to work as a Case Manager within the DuPage County Department of Community Services.

Case Managers provide comprehensive case management and / or service coordination in a variety of areas. The current Case Manager openings are in the following programs / assignment area :

Choices for Care* - Complete Determination of Needs assessments in Hospitals and Community settings to provide consultation to any individuals who are age 60 and older to explore options for long term care which may include home and community-based services or nursing facility care.

Community Care Program (CCP) - Completes comprehensive assessment with clients 60 and older and identifies areas of need.

Assists clients with setting up services such as the CCP or Home Delivered Meals. Completes Medicaid applications if client meets eligibility requirements.

Makes referrals to community partners for caregiver support, counseling, energy assistance, etc. Utilizes various funding grants to ensure safety and stability in the home.

These positions are dependent on available funding.

Choices for Care requires Hepatitis B immunizations within four (4) months of hire, if not already vaccinated.

DuPage County is an Equal Opportunity Employer

RESPONSIBILITIES

Responsibilities Include :

• Conducts a comprehensive assessment by interviewing the client via phone or in person to assess their needs
• Determines clients' needs and eligibilities for services
• Promotes awareness of available services and assists clients with making decisions
• Develops service plans
• Provides follow-up, monitoring, and case management
• Completes all mandated paperwork with accuracy and in a timely manner
• Utilizes various computer programs for daily tasks and reports
• Performs other related duties as required

REQUIREMENTS INCLUDE

Requirements include the following experience or equivalent combination of training and experience :

• Completion of a B.A. or a B.S. Degree in Social Science, Human Services, Social Work, or a related field or be a RN or LPN
• One (1) year of experience in assessment or service provision
• Certain programs may allow years of experience to replace educational requirements
• Must possess and maintain in good standing, a valid Illinois Driver's License

The preferred candidate will :

Have the ability to read, write and speak fluently in Spanish

A pre-employment background check is required.

The Choices for Care program requires Hepatitis B immunizations within four (4) months of hire, if not already vaccinated.

Physical Requirements and Work Environment

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work : Exerting up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Use of arm and / or leg controls requires exertion of forces greater than for sedentary work.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel by automobile in all weather conditions to varied residential and on-site environments based on assignment. May include exposure to noxious odors, hoarding, unsanitary conditions and other related conditions and situations.

The noise level in the work environment is usually moderate.

DuPage County offers a complete benefit package to full-time employees including medical insurance, dental insurance, vision, flexible spending accounts, life insurance, pension, holidays, vacation, sick leave, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union.

Limited benefits are also offered for eligible part-time positions.

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Select the response below that represents your highest completed level of education.

• Master's Degree from an Accredited Institution
• Bachelor's Degree from an Accredited Institution
• Associate's Degree from an Accredited Institution
• Some college level courses complete but no degree awarded from an Accredited Institution
• High School Diploma or GED
• None of the above

If you possess a degree, in what field / major is the degree? (If no degree, answer with N / A)

Select the response below that represents the number of years of experience you possess relevant to the position you are applying for.

• 15+ years of relevant experience
• 10-14 years of relevant experience
• 7-9 years of relevant experience
• 5-6 years of relevant experience
• 3-4 years of relevant experience
• 1-2 years of relevant experience
• Less than 1 year of relevant experience
• None of the above

Briefly describe your Case Management, assessment, or service provision experience. Please include the populations served.

Response must be supported by application or resume.

Please select the platforms or systems you have experience using :

• Microsoft Office Suite (Outlook, Word, Excel, etc.)
• Case Management Information System (CMIS) or client tracking systems
• Homeless Management Information System (HMIS)
• Video Conferencing Platforms
• Online File Sharing Platforms
• None of the Above

Please briefly describe your experience and proficiency in the platforms and systems selected above.

This position requires that you possess and maintain in good standing a valid Illinois Driver's License. Do you possess this requirement?

No, but I possess a valid driver's license within another State and am able to obtain a valid Illinois Driver's License within 90 days of employment.

What (if any) languages are you proficient in, other than English. (if none, enter N / A)

Are you able to perform the following, with or without an accommodation?Light Work : Exerting up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Use of arm and / or leg controls requires exertion of forces greater than for sedentary work.

Required Question