Director of Sales - Senior Living

Job Description

Job Description

Summary :

The Director of Sales is responsible for the sales planning. These responsibilities include representing the company, finding and delivering qualified leads, and selling the community through investigating needs, advancing and demonstrating the capability to qualified leads to reach and maintain budgeted census and revenue goals.

It is expected that the Director of Sales will promote the company within local business and commerce settings.

Skills Requirements

Must have assisted living sales experience

Ability to handle multiple priorities

Excellent verbal and written communication skills

Good organizational and time management skills

Microsoft Office : Excel, Outlook, and Word experience required

Planning and negotiating skills

Schedule

Full Time - 40 hours per week. May flex schedule to meet the needs of the business with the approval of the Executive Director.

Complete all required training

Reports to : Executive Director

Executive Director

Executive Director of Sales and Marketing

Areas of Responsibility

Sales execution

External business Development

SALES

Develop a strategy for each prospect from initial inquiry through the decision

Plan each customer interaction

Maintain a proficiency of Database system (Eldermark)

Keep all prospect records current in database

Build customer focused relationships by : Call objectives, investigating needs, demonstrating our capabilities, obtaining commitments

Ensure all team members in community understand that marketing is everyone's responsibility and are knowledgeable about their role

Conduct weekly sales meetings with the Executive Director and the Director of Sales and Marketing.

Budget and Financial

Strive to maintain census of 95% or higher

Monitor and manage sales and marketing budget

Move in process

External Business Development

Act as primary company representative with emphasis on targeted referral sources for lead generation

Monthly / weekly planning and execution of external business presentations

Identify referral sources

Plan call objectives

Purchase and distribute marketing / sales promotional items

Planning, Reporting, and Administration

Submit weekly Sales report

Plan, advise and consult with management for sales

Conduct bi-annual competitive research

Communication

Possess a strong understanding of the company and the services provided in order to effectively present the company to prospects and influencers

Move in process

Manage the move in process

Meet with the family on or before move in day to acquire community fee and review the move in packet

Ensure that the unit is ready for move in

Communicate to the maintenance coordinator any readiness needs

Leadership

Acts in a professional manner, representing the values, philosophy, and character expected by the company.

Creates a positive environment with high team member & resident satisfaction.