Job Description
Job Description
Summary :
The Director of Sales is responsible for the sales planning. These responsibilities include representing the company, finding and delivering qualified leads, and selling the community through investigating needs, advancing and demonstrating the capability to qualified leads to reach and maintain budgeted census and revenue goals.
It is expected that the Director of Sales will promote the company within local business and commerce settings.
Skills Requirements
Must have assisted living sales experience
Ability to handle multiple priorities
Excellent verbal and written communication skills
Good organizational and time management skills
Microsoft Office : Excel, Outlook, and Word experience required
Planning and negotiating skills
Schedule
Full Time - 40 hours per week. May flex schedule to meet the needs of the business with the approval of the Executive Director.
Complete all required training
Reports to : Executive Director
Executive Director
Executive Director of Sales and Marketing
Areas of Responsibility
Sales execution
External business Development
SALES
Develop a strategy for each prospect from initial inquiry through the decision
Plan each customer interaction
Maintain a proficiency of Database system (Eldermark)
Keep all prospect records current in database
Build customer focused relationships by : Call objectives, investigating needs, demonstrating our capabilities, obtaining commitments
Ensure all team members in community understand that marketing is everyone's responsibility and are knowledgeable about their role
Conduct weekly sales meetings with the Executive Director and the Director of Sales and Marketing.
Budget and Financial
Strive to maintain census of 95% or higher
Monitor and manage sales and marketing budget
Move in process
External Business Development
Act as primary company representative with emphasis on targeted referral sources for lead generation
Monthly / weekly planning and execution of external business presentations
Identify referral sources
Plan call objectives
Purchase and distribute marketing / sales promotional items
Planning, Reporting, and Administration
Submit weekly Sales report
Plan, advise and consult with management for sales
Conduct bi-annual competitive research
Communication
Possess a strong understanding of the company and the services provided in order to effectively present the company to prospects and influencers
Move in process
Manage the move in process
Meet with the family on or before move in day to acquire community fee and review the move in packet
Ensure that the unit is ready for move in
Communicate to the maintenance coordinator any readiness needs
Leadership
Acts in a professional manner, representing the values, philosophy, and character expected by the company.
Creates a positive environment with high team member & resident satisfaction.