Collections Specialist

Crossfire Consulting
PHILADELPHIA, PA
Full-time

Responsibilities for the Collections Specialist

  • Collecting past due residential and commercial accounts.
  • Monitor accounts to identify outstanding debts.
  • Investigate historical data for each debt or bill.
  • Contact customers to collect their overdue payments.
  • Take actions to encourage timely debt payments.
  • Negotiates payment plans with customers based upon specific parameters.
  • Resolve customer credit issues.
  • Update account status records and collection efforts.
  • Report on collection activity and accounts receivable status.
  • Maintains a professional and customer-friendly manner with each account.
  • Handles outbound and inbound calls professionally and knowledgeably.

Qualifications for the Collections Specialist :

  • Previous experience as a collections specialist or similar role
  • Knowledge of customer service best practices.
  • Excellent communication skills (both verbal and written).
  • Patience and empathy while dealing with a variety of customers.
  • Efficiently managing time to ensure timely responses to customer inquiries and completing tasks.
  • Working knowledge of MS Office (Outlook, Excel, Teams).
  • Comfortable working with targets.
  • Problem-solving skills
  • 30+ days ago
Related jobs
Promoted
Bluebird Staffing
PA, United States

PLEASE NOTE BEFORE APPLYING - You must have Medical Collections within the last 12 months along with proven use of CPR+ Software OR Brightree Software in a Collections role. Responsibilities for the Remote Medical Collections Agent:. Required for the Remote Medical Collections Agent:. ...

CarepathRx
PA, US
Remote

Documents all collections activity in patient collections notes. Collections or medical billing experience with basic understanding of ICD10, CPT4, HCPCS, and medical terminology is preferred. ...

Phoebe Ministries
Wyncote, Pennsylvania

Resident Billing & Collections Specialist II. Phoebe Ministries is hiring a Full-time Resident Billing & Collections Specialist II to join our long-term care facility in Wyncote, PA. Responsibilities for a Resident Billing & Collections Specialist II with Phoebe Wyncote:. The Resident Billing & Coll...

The Children’s Hospital of Philadelphia
Philadelphia, Pennsylvania

Physician Billing and Collections Experience Preferred. ...

Phoebe Ministries
Wyncote, Pennsylvania

Resident Billing & Collections Specialist II Wyncote, PA  Phoebe Ministries is hiring a Full-time Resident Billing & Collections Specialist II to join our long-term care facility in Wyncote, PA. Phoebe  offers great  PERKS and BENEFITS : Generous Paid Annual Leave Time PL...

Liberty Jobs
King of Prussia, Pennsylvania

Growing law firm in King of Prussia seeks an experienced Collections Professional with proven business to business collections experience. The law firm collections specialist is responsible for managing and collecting outstanding balances on behalf of the law firm. Collaborating with other members o...

Acadia Healthcare
Philadelphia, Pennsylvania

Responsible for verification and interpretation of insurance benefits and establishing financial arrangements with guarantor/patient.Estimate patient out-of-pocket and make financial arrangements with guarantor/patient.Post payment and follow up with claims.Prepare and review all billing forms to en...

CarepathRx
PA, US
Remote

Documents all collections activity in patient collections notes. Collections or medical billing experience with basic understanding of ICD10, CPT4, HCPCS, and medical terminology is preferred. ...

Crossfire Consulting
Philadelphia, Pennsylvania

Responsibilities for the Collections Specialist. Qualifications for the Collections Specialist:. Previous experience as a collections specialist or similar role. ...

Addison Group
Philadelphia, Pennsylvania

Collections/AR experience in Legal space. ...