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Back Office Process Coordinator

VirtualVocations
Asheville, North Carolina, United States
Full-time

A company is looking for a Toyota Connected Back Office Process Coordinator to assist in daily operations and ensure high service levels.

Key ResponsibilitiesMaintain understanding of client's business and program requirements, and present results during client updatesPrepare weekly program schedules and manage PRO onboarding, offboarding, and trackingMonitor performance data to ensure quality guidelines are met and provide support for escalated casesRequired QualificationsMust be a US citizen or permanent residentAbility to manage multiple tasks simultaneouslySolid analytical skills with experience in reporting and data analysisHigh level of independent judgment and initiativeAbility to work variable hours, including evenings and weekends

7 days ago
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