Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead.
Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine.
Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results.
Having multiple specialties under one roof Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results.
Our singular focus is Patient Care Second to None! Job Summary :
Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none!.
The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more.
The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR.
The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient / customer satisfaction.
Benefits for our Full Time Team Members :
- Comprehensive health, dental, and vision insurance coverage
- Paid time off, including vacation, holidays, and sick leave
- 401K with Matching; offerings vested fully @ 6 months of employment paired with eligibility to contribute
- Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
- Additional Supplementary coverages offered @ employee's elections : Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties :
- Greets and interacts with patients in a friendly and polite manner
- Provides solutions for customers; troubleshoots as needed
- Perform data entry through Electronic Medical Record system
- Maintain medical records and patient confidentiality
- Perform insurance verification as needed and directed
- Answer phone calls in a friendly and helpful manner
- Register patients and schedule appointments as directed
- Ability to multitask and move between responsibilities in fluid manner
- Adheres to departments standards and PolicyStat policies
Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Qualifications :
- Able to provide eligibility for employment for any . employer
- High school diploma or general education degree (GED) required.
- Associate’s or Bachelor’s Degree in Business or related field desired
- 6 months of relevant customer service experience preferred
- Previous experience performing insurance verification is a plus
- Ability to maintain a high level of confidentiality and professionalism at all times
- Detailed oriented, conscientious and committed to precision in work results
- Ability to relate to and work effectively with a wonderfully diverse populace
- Exceptional phone and interpersonal skills
- Proficiency with computers, preferably strong typing and desktop navigational skills
- Ability to multitask and move between responsibilities in fluid manner
- Ability to independently problem solve
- Great data entry skills
- Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards.
- Friendly, empathetic & respectful
- Reliable in work results, timeliness & attendance
- Able to work in a fast-paced, and stressful environment while maintaining positive energy
- Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
- Committed to contributing to a positive environment, even in rapidly changing circumstances.
- Is aware of standards and performs in accordance with them.
Patient Access Representative
Responsibilities include greeting patients coming into clinic, checking patients in/out, collecting copays or other patient balances, updating patient demographics and performing insurance verification. Patient Access Specialist – Flint, MI. We are seeking individuals with 1 year of experience...
Patient Access Representative
Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. ...
Patient Access Representative
The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. Our meticulous and empathetic Patient Acces...
Patient Access Representative Bronson Methodist Hospital Full Time
Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Patient Access Representative Bronson Methodist Hospital Full Time. Responsibilities may include greeting and registering patients, gathering and entering approp...
Patient Access Representative - Imaging
This position is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. Our meticulous and empathetic Patient Access Representative wor...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Front Desk Receptionist Urological Services
The Front Desk Receptionist is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Front Desk Receptionist will coordinate clerical tasks such as answering the phones, greeting patients and visitors, check in/out, and schedu...
Senior Customer Service Representative
In the role of Senior Customer Service Representative, you will be responsible for answering inbound calls from policyholders and their representatives that have questions regarding an existing Long Term Care policy. Excel at customer service (minimum 1 year experience, preferably in a call-center e...
Executive Administrative Assistant to the President
Percent of total time 15 Duties Performs records management of a complex filing system by overseeing the filing system, creating files and records as necessary using judgment and knowledge of office requirements, updating files and records, determining retention and purging schedules, and retrieving...
Receptionist
Paid time off (vacation and/or sick days).Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!.Establish customer relationships and follow up with customers, as needed.Use a cust...