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Guest Services Specialist

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Guest Services Specialist - Remote.Key ResponsibilitiesEnsure comprehensive pre-arrival information is provided to guestsResolve guest service requests promptly and maintain communication for satisfactionBuild and maintain relationships with partners and properties for operational supportRequired Qualifications, Training, and EducationBachelor's degree in hospitality, business, or a related field preferredHigh School Diploma or equivalent requiredAt least three years of customer-focused service experience in a relevant industryProficiency in Microsoft Office applications and SalesforceAbility to prioritize and multi-task in a fast-paced environment

9 days ago
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