Recycling Coordinator

Description

Provide logistical account support (including, but not limited to) : set up contracts and oversee accounts; increase / decrease service;

identify waste problem areas; determine container types, sizes, and locations; establish a collection schedule; and identify employee training needs

• Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue
• Conduct business site visits, research and analysis, waste assessments, and surveys
• Prepare and maintain accurate records and reports
• Assist in the approval of service changes, invoices, and payment collections
• Provide administrative and analytical support (including answering phone calls)
• Evaluate effectiveness of clientele resource management practices and programs, identify opportunities and strategies to increase waste diversion, and help clientele set goals for future diversion practices
• Interact directly and maintain effective working relationships with business owners, management companies, maintenance companies and staff, customers, residents, community groups, and the general public
• Actively be involved with local Chambers of Commerce and Business Associations
• Participate in public education and outreach activities including presentations, workshops, trainings, and tabling
• Educate customers on the latest recycling regulations (i.e. AB 1826, AB 341, SB1383 etc.)
• Implement commercial waste diversion practices through reduce, reuse, recycling, and composting programs
• Participate in pilot studies to evaluate strategies that may increase recycling, waste reduction, collection efficiency, or other benefits
• Reports to the Zero waste Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
• Build relationships with clients to cross sell any additional services we may offer and encourage new business opportunities outside City of LA
• Work cross functionally with other departments : Customer Service, Operations, Finance, Collections, etc.

Required Qualifications :

• High School Diploma or G.E.D. equivalent
• Excellent written and oral communication skills
• Microsoft Office experience (including Excel, Word, PowerPoint and Outlook)
• Proven ability of effectively managing client relationships
• Interact effectively with individuals from diverse social, cultural, and economic backgrounds
• Ability to often travel to surrounding Los Angeles City and County areas
• Ability to perform physical requirements of the position with or without reasonable accommodations

Preferred Qualifications :

• Bilingual (i.e. Spanish, Korean, Chinese, etc.)
• Bachelor’s Degree in a related field
• Experience in CRM Databases (i.e. Softpak) and sales related software (i.e. Salesforce)
• Certification, training, and experience in recycling and materials management
• A general understanding of : applicable federal, state and local legislation and regulations related to materials management;
• general terminology regarding waste, recycling, resource management, and zero waste; product characterization and materials identification;

extended producer responsibility

Physical / Environmental Demands :

Physical :

• Driving, seeing, & hearing continuously.
• Oral / Written communication, analytical abilities, calculating, problem solving continuously.
• Walking, standing, & sitting frequently.
• Reaching, crouching, stooping, bending, & lifting less than or equal to 50 Lbs. occasionally.
• Eye / hand coordination continuously.
• Fingering (typing, picking), holding (grasping), feet (foot pedals), wrist motion (flexion / rotation) frequently.

Environmental :

• Exposure to dust, smoke, fumes, odors, grease, oil, noise, chemicals frequently.
• Exposure to outside elements (hot / cold / rain conditions) frequently.
• Walking on potential slippery surfaces occasionally.
• Works inside and outside.

Salary : $21.00 - $28.54 per hour

Benefits :

• Competitive wages
• Comprehensive benefit package Medical, Dental, Vision
• 401K
• Life Insurance
• Paid Vacation and Sick Time
• Career plan
• Recognition programs
• Professional development learning
• An exceptional work environment
30+ days ago