Director, HR Information Systems & Technology

Position Description

Responsible for overseeing and HRIS Information and Technology systems and applications at an enterprise level to optimize system functionality and capabilities to enhance efficiencies, and establish synergy across system platforms.

Position Duties / Responsibilities

Key Requirements Candidate must meet all qualification requirements by the closing date of this announcement. A one-year probationary period will be required upon selection.

Social Security Card must be presented at the time of appointment. If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS E-verify system.

Federal Law requires verifying the eligibility of all new hires. The Navy Exchange Service Command is an E-Verify Participant.

Incumbents of this position must be Citizens. Candidates / incumbents must be eligible for and obtain a Top-Secret Clearance.

Responsibilities Responsible for the development, management, and implementation of a holistic multi-year HRIS strategy providing a technical roadmap for Code H by leveraging current technology solutions, and planning future upgrades and functionality enhancements.

Develop, enable, and manage new service delivery model for HR (HR Solutions Center). Drive and manage culture change by improving the effectiveness of HR processes and systems through delivery of Employee Self Service (ESS), Manager Self Service (MSS), and Workflow.

Responsible for communication of new functionality. Build and deliver substantial HR analytics, metrics, and KPI scorecards utilizing reporting tools and dashboard functionality to help drive business decisions.

Consult with and present to senior management teams as required. Identify opportunities for continuous improvement of processes, systems, and reports to optimize systems solutions and potential for automation.

Make recommendations for customizations as needed. Advise CHRO and HRLT on potential opportunities for efficiency through technical solutions.

Overall project management responsibility for all Human Resources system projects. Partners with Process Owners / SMEs, to ensure effective and consistent change management (communication, training, etc).

Drive system enhancements using project management methodology. Responsible for managing the development, requirements gathering, business process mapping, data conversion, systems configuration, testing, deployment, documentation and updates for all HR systems, related process enhancements and integrations.

Manage vendor relationships, partnering with Code I COR / ACOR and Code K, as needed, on vendor performance, renewal of contracts, and creation of procurement documents (SOW, CRF, RFP, etc) for solicitation and execution of new contracts.

Serve as the HR main point of contact with IT for all HR systems, partnering to ensure : successful integration with other systems (internal and external), troubleshooting inbound and outbound integrations with HCM system, and managing priorities for HR system requests including, but not limited to, new functionality, reporting and integrations.

Manage HRIS system steady-state to ensure HR system data security, integrity, accuracy and compliance (PII, Segregation of Duties, etc.

Oversee maintenance of data, including monitoring of system for adherence to company policies and procedures. Assure that data is available in a timely manner.

Manages team of HR Systems Analysts and Specialists, providing guidance on complex or escalated HR system issues. Act as resource to troubleshoot all HR system related discrepancies and provide problem resolution.

Responsible for team's training, and the distribution / prioritization of projects and ad hoc requests. For additional information please visit :

Full Performance Level

Telework Eligible