Mortgage Sales Manager

Overview

The Mortgage Sales Manager will be responsible for sales administration, staff supervision and the overall loan pipeline management for the team.

The Mortgage Sales Manager will set sales goals and oversee the development of new mortgage business, the expansion of existing business relationships and the servicing of customers.

It will be important to keep informed of new mortgage products and trends in the local real estate market and build them into the mortgage sales program.

This individual will manage team members, complete performance appraisals and make staffing recommendations. In addition, this individual will be responsible for originating permanent 1-4 family residential mortgage loan products (conforming, conventional, FHA, and VA, as well as other products as they become available) within assigned area.

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER

Responsibilities

• Solicit residential mortgage loans through contacts with existing and potential customers, branch personnel, Realtors, builders, and developers
• Provide service to customers and potential customers seeking residential mortgage loans
• Recruit and hire qualified Mortgage Bankers
• Manage team of Mortgage Bankers, including but not limited to hiring, coaching, discipline, performance development (or improvement), identifying and scheduling learning and development opportunities
• Manage overall loan pipeline of the team and set sales goals for each individual
• Oversee the development of new mortgage business and expansion of existing business relationships
• Interview applicants to determine and recommend appropriate mortgage loan product
• Obtain, from customer, all information and forms necessary for completed mortgage loan application
• Provide, to customer, all required disclosures in a timely manner
• Assist customer with loan closing contingencies within scope of mortgage loan originator’s function and bank policy
• Cross-sell other bank products to mortgage loan customers and potential customers at each opportunity
• Maintain knowledge of trends and developments in local real estate market, as well as changing rules and regulations pertaining to both private and government insured mortgages
• Call on potential or existing customers and referral sources to develop new business or retain existing business
• Oversee all activities that related to mortgage loan originating
• Keep informed of any changes in regulations concerning residential mortgage lending and be sure the sales team is kept abreast
• Maintain awareness of new trends in the local residential real estate market
• Assist the branches with any concerns or questions that they might have about a mortgage product
• Establish and maintain active community involvement to enhance the bank’s CRA efforts
• Remain actively involved in professional organizations in order to maintain contacts
• Perform all duties in compliance with the state and federal regulations and internal policies / procedures as applicable to the position
• Help assist in training other mortgage team members as required or needed
• Perform other related duties as assigned

Qualifications

• High school diploma or equivalent required
• Minimum of 3 year’ of job related experience
• Comprehensive knowledge of mortgage banking industry
• Excellent verbal and written communication skills required
• Knowledge of regulatory compliance standards
• Must be creative and have ability to implement change when appropriate without causing disruption
• Thorough understanding of mortgage origination and processing programs / tracking systems
• Thorough understanding of quality control policies and procedures required by investors of bank
• Must have superior organizational skills
• Heavy statistical and analytical skills / mathematics aptitude
• Ability to originate 1-4 family residential mortgage products
• Thorough knowledge of FHLMC / FNMA, FHA / VA, and other general mortgage lending procedures and requirements
• Ability to deal cordially with the public
• Ability to organize time effectively
• Ability to comprehend and learn in a short period of time
• Ability to represent the bank in a professional manner

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit;

kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.

The employee is occasionally required to walk. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.

Work Environment

The Bank’s professional working environment requires employees to communicate effectively, both verbally and in writing.

Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients.

Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times.

Due to the possibility of being exposed to high risk situations (. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank’s employees, customers, and assets.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word May .

This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties.

Other duties may be assigned as needs arise. Job requirements and / or processes may be modified to reasonably accommodate persons with a disability as required by law.

This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.