Full Time Department Manager
Apply at locations : Flemington-325 US Hwy 202, Ste 8
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Time Type : Full time
Posted on : Posted 30+ Days Ago
Job Requisition ID : R00229143
Store : NWK-FLEMINGTON, NJ
Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop.
Help customers shop and find what they are looking for. Deliver friendly customer service.
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements;
ensure execution of Company policies and standards; hold team accountable for store conditions and results.
- Develop and coach the team selling behaviors.
- Lead the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager.
- Achieve your KPIs and manage the framing team to achieve their role KPIs.
- Review sales and production workload and build plans and sales floor time for networking.
- Manage and execute the inventory management processes as assigned.
- Manage and execute shrink and safety programs.
- Serve as Manager on Duty (MOD).
- Assist with interviewing, onboarding, coaching, observing, and training of new Team Members; support with Talent Development activities;
participate in Performance Management activities of your team; utilize the leadership competencies for continued self-development.
- Partner with MODs daily on the expectations of framing and other framers.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations;
promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
- Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
- Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment.
- Acknowledge customers, help locate product, and provide solutions.
- Assist with Omni-channel processes.
- Other duties as assigned.
Preferred Special Certifications or Technical Skills
Retail merchandising and customer service experience preferred.
Physical Requirements
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled;
- some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press;
work hours include nights, weekends, and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit Michaels Benefits
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate, and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.
Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and / or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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