Job Description :
Security Operations Analyst
SUMMARY : Our client is looking for an Security Operations Analyst. You will be responsible for the support and administration of IT’s enterprise security systems and tools that includes, but not limited to AD, AWS, Email Security, endpoint protection and MFA.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
MANAGEMENT
Responsible for supporting and the integration of Microsoft AD, LDAP, SSO, Certificates management, Group Policy Admin, Domain Controller deployment, Google Workspace, Cisco Secure Endpoint (AMP), Umbrella, Cloud Email Security (CES).
- Investigate suspicious admin action alerts. Troubleshoot general security alerts.
- Participate in the support of Multi-Factor authentication and Identity & Access management systems.
- Handle level III security operation incidents, escalated incidents, analyze root causes and drive resolutions in a timely manner.
- Responsible for provisioning, authentication, access management and de-provisioning.
- Coordinate in the remediation of incidents and responses that are generated from live threats against the enterprise, including but not limited to emergency / zero-day security patching.
- Create and maintain support documentation.
- Performs administration relevant to security operations tool sets.
- Works closely with team members from IT, other business units, and vendors to ensure systems, applications, subscriptions, services, and processes for security and vulnerability remediation.
WORK QUALITY
Demonstrate knowledge across security disciplines and technologies and have a broad understanding of IT standards and methodologies.
Ensure that the values, objectives and quality standards of the Company are achieved / met.
WORK EFFICIENCY
Have excellent verbal and written skills.
- Exceptional interpersonal skills in areas such as teamwork and facilitation
- Work within a change control environment to effectively communicate, document, and implement change.
- Troubleshoot and resolve authentication and complex integration problems
- Execute daily, weekly and monthly support activities.
SAFETY
Ensure that all injuries are immediately documented and called in to the Human Resources Department.
- Participate in on-going safety training.
- Ensure that work areas are kept clean and safe and that employees operate under safe working conditions.
- Comply with any safety directives when working in production environments.
COMPANY EXPECTATIONS
Comply with all Company policies and procedures as outlined in the employee handbook and other supporting departmental documentation.
- Maintain a good rapport with all employees of the company.
- Take responsibility in your area of employment with The Boyd Group for reporting, making recommendations and correcting situations adverse to the Company’s best interest.
SUPERVISORY RESPONSIBILITIES :
Indirectly manage the work of vendors to ensure proper quality and timeliness of work.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, training certification and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Advanced level of experience in Microsoft AD Administration and its dependent services / applications. (AD DS, FS, Trusts, Multi-factor auth etc).
- Strong scripting and has some familiarity with Rest API’s.
- Web services and SAML 2.0 flows, oAuth.
EDUCATION and / or EXPERIENCE :
7+ years related work experience required
- Bachelor’s Degree in Computer Science or a related field preferred.
- ITILv3 Certification or experience working in an ITIL environment preferred.
- Any relevant industry certification is a plus
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