A company is looking for a bilingual Spanish Member Experience Associate to assist members with their healthcare inquiries and concerns.
Key Responsibilities : Explain plan procedures, benefits, and services to membersDocument incoming calls and resolve member complaints and requestsAssist with member outreach programs and maintain good customer relationsRequired Qualifications, Training, and Education : Minimum 3 months of related experience or trainingAt least 2 years of customer service or telemarketing experienceMedical front office experience preferredHigh school diploma or GED;
associate degree preferredBilingual in English and Spanish required
Bilingual Spanish Member Associate
Key Responsibilities:Explain plan procedures, benefits, and services to membersDocument incoming calls and resolve member complaints and requestsAssist with member outreach programs and maintain good customer relationsRequired Qualifications, Training, and Education:Minimum 3 months of related exper...
Bilingual Spanish Member Experience Associate
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service and meeting needs and expectations to those that visit or call our branches. Member Experience Associates must have strong customer service orie...
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