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Account Manager Specialist

Nasdaq
Boston, Massachusetts, US
$67.3K-$112.2K a year
Full-time

Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may involve an international partner or major global accounts.

Creates demand for the organization's products and services by raising their profile with customers. Achieves revenue targets by increasing revenue spend per account.

Conducts regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product / service strategies.

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Responsibilities :

  • Reviews and analyses various sales management reports including top clients, clients at risk, quality reports and implementation reports.
  • Works with the senior Account Managers in building and maintaining effective long-term relationships with key senior-level decision makers and influencers at an assigned group of customer accounts.
  • Achieves revenue targets by increasing revenue spend per account.
  • Participates in client meetings in order to achieve retention.
  • Creates demand for the organization’s products and services by raising their profile with customers through face-to-face presentations and phone conversations.
  • Responds to escalated customer issues.
  • Employees in this role are eligible for a Sales Commission Plan.
  • Education Required : MBA or equivalent work experience.
  • Experience Required : At least 5 years.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and / or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

The base pay range for this role is $67,300 - $112,200. In addition to base salary, Nasdaq provides a generous annual bonus / commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth.

Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to : skill set, experience, education / training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to :

  • Secure Wealth : 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off.
  • Prioritize Health : Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts.
  • Care for Family : Hybrid home / office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave.
  • Connect with Community : Company gift matching program, Employee resource groups, Paid volunteer days.
  • Grow Career : Education Assistance Program, Robust job skills training and Professional development opportunities.

For more information, visit Nasdaq Benefits & Rewards Career page.

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3 days ago
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